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Project Manager, Implementation
Department:
Delivery
Location:
Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?
The Project Manager, Implementation is responsible for leading the successful implementation of Knowtion Health programs at client health systems. This role oversees all aspects of project execution, including planning, documentation, communication, and risk management, to ensure timely delivery and alignment with client expectations and organizational standards.
What�s Attractive to the Right Candidate?
- Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
- Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won�t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
- Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.
The Opportunity:
Project Leadership & Execution
- Develop and manage comprehensive project plans aligned with client requirements and contractual statements of work.
- Lead multiple concurrent client implementation projects, ensuring timely progress and clear communication across internal and external stakeholders.
- Apply industry and Knowtion Health best practices in collaboration with the Manager and fellow Project Managers.
- Ensure all implementations are completed on time, within scope, and in accordance with Knowtion Health standards.
- Monitor project milestones and task completion, identifying risks and implementing mitigation strategies.
- Coordinate program changes involving clients, vendors, IT, and operations teams.
- Track program success against booking estimates and report on key performance indicators.
- Resolve project roadblocks to ensure successful outcomes.
Client & Stakeholder Engagement
- Build and maintain strong relationships with clients, stakeholders, and internal teams to position Knowtion Health as a trusted partner.
- Facilitate internal and external project meetings, including scheduling, agenda creation, note-taking, and distribution of meeting minutes.
Documentation & Process Improvement
- Document workflows and standard operating procedures (SOPs) for all new client and program implementations.
- Oversee the setup of automated file exchanges between clients and Knowtion Health per project specifications.
- Contribute to continuous improvement initiatives within the Delivery department.
What you bring:
- 1+ years working for a healthcare or revenue cycle organization
- 1+ years in client-facing, technology-driven implementation or project management roles.
- Exceptional verbal and written communication and presentation abilities
- Strong organizational and analytical skills
- Creative problem-solving with a focus on technical solutions
- Effective time management and ability to meet productivity and quality standards
- Proven client service and stakeholder engagement capabilities
- Ability to multi-task, think critically, prioritize, and problem solve
- Proficient in Microsoft Office products
The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.
This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.
Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, WV
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