Posted 2mo ago

UAC Coordinator

@ MSC Mediterranean Shipping Company
Geneva, /, Switzerland
OnsiteAll Commitments Available
Responsibilities:handle UAC, reduce cases, negotiate discounts
Requirements Summary:Experience with UAC operations, cost reduction, and interdepartmental collaboration; based in Geneva; fluent in English and French; Italian is a plus.
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Job Description

UAC Coordinator


MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family.

Today, we continue to focus on caring for customers, employees and the environment.From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.

Do you recognize yourself? Then come work with us and be part of MSC’s family.

THE ROLE

The UAC Coordinator plays a pivotal role in managing and overseeing Uncleared and Abandoned Cargo (UAC) operations. This position is responsible for ensuring the efficient handling of UAC files, reducing case volumes, and minimizing costs associated with abandoned cargo. The coordinator works in close collaboration with commercial colleagues to negotiate demurrage discounts and improve client database accuracy. Additionally, the role involves recovering costs from clients, maintaining a well-organized archive system, and contributing to a proactive and dynamic team environment.

YOUR IMPACT

As UAC Coordinator you will:

  • Handle UAC
    files per area in charge.
  • Reduce the
    number of UAC cases already opened in Themis.
  • Reduce the
    costs of an UAC case by looking for the cheapest disposal option (salvage
    companies).
  • Reduce the
    cost of an UAC case by negotiating the storage charges with GVA Operation dept
    & terminals.
  • Reduce the
    number of potential new UAC cases (still not opened in Themis) by liaising with
    GVA Commercial colleagues to grant demurrage discount.
  • Contribute
    to clean/improve cliens’ database by identifying repeat offenders and informing
    GVA Commercial colleagues to take measures.
  • Recover
    pending charges of an UAC case from clients via agents and ask support from GVA
    Commercial colleagues to press VIP clients.
  • Keep Themis
    updated.
  • UAC
    Prevention: train and support agencies in the use of OV tool to avoid new UAC
    cases.


YOUR BACKGROUND

  • Pro-active
    and dynamic.
  • Proven
    ability to work in a team environment.
  • Capacity to
    handle unforeseen meetings, ability to work under pressure.
  • Strong
    organizational and communication skills.
  • Language
    skills - Good knowledge of spoken and written English and French, Italian is an
    asset.

CONTRACT DETAILS

  • Based in Geneva.
  • Full Time.
  •  Permanent Role.
  • EU citizenship or valid Swiss work permit is required.


Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

To discover more about MSC Group values click here.