• Understand, coach, and uphold the standards set by The Kent Lube Process flow!
• Communicates and aligns with the Field Coach to ensure corporate objectives and tasks are aligned with Kent Lube operations and activities.
• Follows out, as directed by Field Coach, the Department Goals and Objectives.
• Provides individual contributions to support the store and Team Members as needed.
Performs the following tasks and activities to support the Guests and Store Team Members:
• Conducts training and provides supervision of all store Team Members.
• Performs many/most of the same duties as business needs require.
• Complete all required computer-based training and other on the job training including Manager training.
• Enforce and support training of all Team Members.
• Enforce attendance, safety, uniform, and other company policies.
• Attend or conduct store safety and policy meetings.
• Complete all administrative needs of store.
• Provide prompt and courteous Guest service, answer questions and investigate and resolve Guest problems and complaints.
• Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
• Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
• Troubleshoot and assist with the on-going maintenance of the POS system.
• Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals.
• Confront unacceptable performance, hold teammates accountable, and utilize appropriate teammate performance management techniques when necessary.
• Perform employment advertising, interviewing and selection.
• Initiate substance abuse and background checks as needed.
• Monitor staffing levels and adjust accordingly to maintain labor control.
• Conduct Teammate Orientation meetings if needed at your location.
• Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tagout procedures, SDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance.
• Be prepared to provide swift and accurate direction to teammates or Guests who may become injured on the job.
• Open and close the store as necessary.
• Complete any daily, weekly, and monthly paperwork as the Kent Lube Field Coach may direct.
• Maintain and enforce proper cash controls.
• Partner with the Loss Prevention (LP) Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your Field Coach are contacted.
• Assist at other locations as directed.
• This position must select effective team members using The Kent Companies interview process, establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy, maintain an Open-Door policy, be approachable and communicate regularly with all team members.
• Follow up on all issues in a timely manner, conduct Team Member meetings, hold subordinates accountable, confront unacceptable performance and discipline appropriately.
• This position must also demonstrate a desire to meet company goals, providing clear vision / direction / strategy to subordinates and set the example for attitude, professionalism, and work ethic at the location. Responsible for managing all aspects of the store.
• Other duties as assigned.
Must have a valid driver's license and pass a drug test.
Must be able to stand and walk up to 10 (ten) hours daily performing the functions as described above. Ability to regularly lift up to 50 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to climb ladders and step stools; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Communicates and aligns with the Field Coach to ensure corporate objectives and tasks are aligned with Kent Lube operations and activities.
• Follows out, as directed by Field Coach, the Department Goals and Objectives.
• Provides individual contributions to support the store and Team Members as needed.
Performs the following tasks and activities to support the Guests and Store Team Members:
• Conducts training and provides supervision of all store Team Members.
• Performs many/most of the same duties as business needs require.
• Complete all required computer-based training and other on the job training including Manager training.
• Enforce and support training of all Team Members.
• Enforce attendance, safety, uniform, and other company policies.
• Attend or conduct store safety and policy meetings.
• Complete all administrative needs of store.
• Provide prompt and courteous Guest service, answer questions and investigate and resolve Guest problems and complaints.
• Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
• Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
• Troubleshoot and assist with the on-going maintenance of the POS system.
• Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals.
• Confront unacceptable performance, hold teammates accountable, and utilize appropriate teammate performance management techniques when necessary.
• Perform employment advertising, interviewing and selection.
• Initiate substance abuse and background checks as needed.
• Monitor staffing levels and adjust accordingly to maintain labor control.
• Conduct Teammate Orientation meetings if needed at your location.
• Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout / tagout procedures, SDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance.
• Be prepared to provide swift and accurate direction to teammates or Guests who may become injured on the job.
• Open and close the store as necessary.
• Complete any daily, weekly, and monthly paperwork as the Kent Lube Field Coach may direct.
• Maintain and enforce proper cash controls.
• Partner with the Loss Prevention (LP) Department to ensure LP policy compliance; promote honesty and integrity in all business transactions; report incidents of theft of inventory, assets, and/or cash shortage over $10; and report all burglaries or robberies immediately to the LP Department after emergency services and your Field Coach are contacted.
• Assist at other locations as directed.
• This position must select effective team members using The Kent Companies interview process, establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy, maintain an Open-Door policy, be approachable and communicate regularly with all team members.
• Follow up on all issues in a timely manner, conduct Team Member meetings, hold subordinates accountable, confront unacceptable performance and discipline appropriately.
• This position must also demonstrate a desire to meet company goals, providing clear vision / direction / strategy to subordinates and set the example for attitude, professionalism, and work ethic at the location. Responsible for managing all aspects of the store.
• Other duties as assigned.
Must have a valid driver's license and pass a drug test.
Must be able to stand and walk up to 10 (ten) hours daily performing the functions as described above. Ability to regularly lift up to 50 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to climb ladders and step stools; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.