The Artwork Operations Lead / Supervisor

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

GER ASSUN REGUL SR

Location:

Latin America, Brazil, Sao Paulo, Sao Jose dos Campos

Work Location:

Hybrid

What you will do

The Artwork Operations Lead / Supervisor is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labelling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.

Key Responsibilities:
•    Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labelling components. 
•    Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies. 
•    Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies. 
•    Oversee timelines, resource planning, and progress tracking for multiple concurrent labelling projects. 
•    Coordinate review and approval of labelling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards. 
•    Drive process improvements related to artwork development, approval workflows, and digital tools. 
•    Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed. 
•    Maintain artwork issue logs and attend escalation meetings to provide updates. 
•    Identify inefficiencies and escalate to Hub Leads when required. 
•    Participate in content lock meetings to ensure stakeholder alignment. 
•    Manage Veraciti system-related issues and escalate appropriately. 
•    Suggest and implement technology solutions for artwork and labelling processes. 
•    Create, update, and maintain training documentation for systems and processes. 
•    Supervise Artwork Controllers to ensure task completion and provide support during peak periods. 
•    Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices. 
•    Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment. 
•    Track and follow up on action items from cross-functional meetings. 
•    Communicate project status, risks, and milestones consistently to stakeholders. 
•    Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates. 
•    Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives. 
•    Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required. 
•    Conduct design-to-press color management assessments and feasibility consultations. 
•    Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks. 
•    Address process and executional quality issues; support system and process improvements. 
•    Manage ad-hoc artwork-related requests and cascade process/system communications.

What we are Looking for

Minimum requirements
•    Bachelor’s degree in Artwork, Packaging Design, Life Sciences, Business, Packaging Technology, or related field. 
•    Solid experience in labelling design, proofreading, coordination, regulatory, packaging, and project management within consumer health, pharmaceutical, or medical device industries. 
•    Fluency in English
•    Strong in Project Management in complex matrix environments managing multiple projects and cross-functional teams in a deadline-driven environment. 
•    Excellent communication, problem-solving, and organizational skills. 

Desired Qualifications
•    Strong knowledge of global regulatory requirements for product labeling and packaging. 
•    Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva). 
•    Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro). 
•    Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.). 
•    Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation. 
•    Six Sigma Green Belt certification or equivalent experience in continuous improvement. 
•    PMP certification or formal project management training is a plus.
 

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.