Description:

The Utility Clerk or Sacker plays a crucial role in the daily operations for our Front-End Team. This position requires a detail-oriented individual with strong customer service skills and the ability to multitask effectively. The ideal candidate will be adept at properly sacking groceries, complying with customer requests, assisting with finding items for customers or returning items to their proper location.  This position also requires the ability to assist customers to their vehicles, retrieve carts from the parking lot, and help maintain a clear shopping environment.  

Responsibilities:

• Assist with bagging groceries efficiently and accurately.
• Provide exceptional customer service: greeting customers, asking if any preferences on how their groceries should be sacked, and offering assistance to their vehicle. Know and practice Cosentino's Customer Service Standards or Red-Carpet Service. 
• Maintain a clean and organized work environment, including the sales floor, breakroom, check stands, and restrooms.
• Retrieving carts from the parking lot. Making sure they are clean and operation for customers to use.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
• Communicate effectively with team members and management.
• Resolve customer inquiries or concerns.  If unable to do so with confidence, find a member of store management to help. 
• Know and follow Cosentino's rules regarding alcohol and tobacco sales and handling of these items. 
• Effectively multitask, managing multiple responsibilities simultaneously.

Minimum Qualifications:

• Demonstrated ability to provide excellent customer service.
• Excellent communication skills, both written and verbal.
• Ability to multitask in a fast-paced environment.

Preferred Qualifications:

• Prior experience in a customer-facing role.
• Experience in a fast-paced environment.
• Familiarity with basic bagging procedures.