Posted 2mo ago

Busser

@ The Original Pancake House
Normal, Illinois, United States
OnsitePart Time
Responsibilities:bus tables, interact guests, process orders
Requirements Summary:Buses and resets tables, assists with table turns, and interacts with guests. Requires neat appearance; prior service experience preferred.
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Job Description

Buses and resets tables to ensure 2 minute table turns, interacts with customers in a friendly engaging manner, assists in maintaining the overall flow of the restaurant and ensures efficient table turns. 

ESSENTIAL FUNCTIONS: 

  1. Buses, sanitizes tables according to state standards, resets tables and ensures 2 minute table turns. 
  2. Brings bus tubs to kitchen. 
  3. Interacts verbally with all guests creating a friendly and upbeat atmosphere. 
  4. Answers the phone, accepts and processes carry out order and relays orders to kitchen via the point—of—sale computerized register system. 
  5. Observes customers, anticipates and responds to any additional needs/requests. 
  6. Provides guest assistance as needed or observed. 
  7. A participating member of the team by running food, pre-busing tables, seating customers, refilling beverages and cleaning as they go. 
  8. A participating member of the team by running food, pre-busing tables, busing tables seating customers, refilling beverages and cleaning as they go. 
  9. Maintains the overall cleanliness of dining room and parking lot. 
  10. Performs other duties as assigned by management. 

MANDATORY JOB REQUIREMENTS 

      1.    Neat, well-groomed appearance. 

NON-MANDATORY JOB REQUIREMENTS: 

  1. Work experience in service related industry. 

PHYSICAL ACTIVITIES 

  1. Average hours per week: 20-40 
  2. Shift : Any 
  3. List the type of equipment or tools used for this position, and indicate the frequency of use; Average manual dexterity. 
  4. Pleasing personality and demeanor. 
  5. Able to work at a rapid pace for an extended time period. 
  6. Must be able to work an agreed upon schedule. 
  7. Good memory skills in name recognition and personal seating preferences. 
  8. Walks, stands, bends, reaches and lifts on an ongoing basis. 

ACCOUNTABILITIES: 

  •  Arrive at work station on time, in proper attire with a positive attitude. 
  •  Meets or exceeds performance standards. 
    • A Team player. 
    • Demonstrates multi—tasking. 
  • Complies with government Statues and Company policies. 
  • Maintains a safe work environment. 
  • Any other duties requested 

EXPERIENCE OR TRAINING REQUIRED: 

Successful completion of a five-day training program. 

LICENSE OR CERTIFICATE REQUIRED: None required.