Posted 3w ago

Enhanced Navigator - 1115 Waiver Program

@ Catholic Charities of the Diocese of Albany
Albany, New York, United States
$22/hrOnsiteFull Time
Responsibilities:screening clients, providing navigation, coordinating referrals
Requirements Summary:High school diploma or GED; 1-3 years in human services or related field; proficient with Microsoft Office, email, and databases; strong confidentiality and data entry skills; valid driver’s license and reliable vehicle with insurance/registration.
Technical Tools Mentioned:Microsoft Office, Email, Databases
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Job Description

Are you Ready to Launch Your Career? 🚀

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Enhanced Navigator - 1115 Waiver Program plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

  • Conduct screenings with Medicaid eligible individuals for services under the 1115 Waiver using the approved ACH screening. Ensure all demographic information is accurately collected and member consent is properly documented.
  • Provide enhanced navigation/care management services to households determined eligible, including development of Social Care Plans, assistance with applications, care coordination, referral follow-up, and comprehensive case documentation in Unite Us.
  • Maintain up-to-date knowledge of available community-based services and develop relationships with local providers to ensure accurate referrals and warm hand-offs when needed.
  • Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements.
  • Participate in all required trainings associated with the 1115 Waiver, including but not limited to: Unite Us platform, trauma-informed care, culturally and linguistically appropriate services, HIPAA, and compliance.


Position Details:

  • Enhanced Navigator - 1115 Waiver Program Salary: $22.00/hour
  • Schedule: Monday – Friday 8:30AM – 4:30PM (37.5 hours per week)
  • No subject-to-call shifts required


Qualifications:

  • Education:
    • High School Diploma or GED
  • Experience:
    • 1–3 years’ experience with relevant experience in Human Services or a related field
  • Skills:
    • Microsoft Office
      • Email
    • Using databases
    • Ability to maintain strict confidentiality
  • Other requirements:
    • Valid Driver's License
    • Proof of current car insurance and registration and access to a reliable, working vehicle


We value work-life balance and offer some stellar benefits:

  • For benefit-eligible positions: 
    • Health/Dental/Vision/Life Insurance 
    • Retirement planning options 
    • Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day) 
    • Click here to view our benefit brochure! 
  • A collaborative work environment 
  • Employee Assistance Program 
  • Employee Discounts (movie tickets, hotels, flights, amusement parks, etc.) 
  • Exciting referral bonuses 
  • Ongoing training and development 
  • Recognition and Awards 
  • Career Growth 
  • A collaborative team culture 



Catholic Charities is proud to be an Equal Opportunity Employer, fostering a workplace where every individual can shine their brightest.


Applicants have rights under Federal Employment Law:

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) Know Your Rights 

Employee Polygraph Protection Act (EPPA)Â