Role Summary

The Human Resources Generalist supports the day-to-day operations of the Human Resources department across a wide range of functional areas. This includes onboarding, benefits administration, leave documentation, employee relations, policy maintenance, and offboarding. The ideal candidate is detail-oriented, organized, and knowledgeable in federal, state, and local employment regulations. This role plays a critical part in ensuring compliance and consistency while fostering a positive employee experience.

Key Responsibilities

New Employee Onboarding

• Coordinate and manage all onboarding activities for new hires, including documentation, system access, benefits enrollment, and orientation
  Ensure a smooth and compliant onboarding experience in line with company policies and regulatory requirements

Benefits Administration

• Administer day-to-day operations of employee benefits programs (medical, dental, vision, FSA, etc.)
• Serve as a point of contact for employee benefits questions, enrollments, and changes
• Liaise with external benefits providers and ensure accurate reporting and compliance

FMLA/ADA Leave Management

• Coordinate all leave of absence requests, including FMLA, ADA accommodations, medical, personal, and other qualifying leave types
• Maintain proper documentation and compliance with the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and other applicable laws

Employee Relations

• Support the intake and documentation of employee concerns, disciplinary actions, and performance issues
• Assist in internal investigations and conflict resolution processes under the guidance of senior HR leadership
• Promote a culture of fairness, respect, and accountability

Offboarding

• Manage the offboarding process, including exit interviews, final documentation, and system deactivations
  
• Maintain data accuracy and ensure compliance with applicable laws (e.g., COBRA notices, final pay requirements)
  

Policy & Handbook Administration

• Assist in the development, review, and communication of company policies and procedures
  
• Ensure the employee handbook remains up to date with legal and organizational changes
  
• Support dissemination and acknowledgment tracking of policy updates

Required Skills & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field; or equivalent work experience in an HR function
  
• 2–4 years of experience in a generalist-level HR role or similar capacity
  
• Knowledge of federal and state employment laws, including but not limited to FMLA, ADA, FLSA, Title VII, and EEO guidelines
  
• Experience working with HRIS systems and maintaining confidential personnel records.
  
• Strong organizational skills with close attention to detail and time management
  
• Excellent written and verbal communication skills
  
• Ability to manage sensitive information with discretion and professionalism

Company Description

Quintessa Marketing is a high-performance, non-branded marketing and intake company that supports law firms across the country. We help source, screen, and retain personal injury leads by connecting potential clients with law firms positioned to represent their claims. Quintessa Marketing is scaling fast, and we’re looking for people who know how to create growth, not wait for it. Since 2016, we’ve delivered over 100,000 motor vehicle retainers and have doubled in size year over year. We’re building toward a billion-dollar future with a team that values performance, ownership, and impact. We also believe success should give back — 50% of our profits go to charities, schools, and nonprofits.


Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status, or any other protected status under applicable federal, state, or local laws.


Work Authorization

Applicants must be authorized to work in the United States on a full-time basis. Sponsorship is not available at this time.