Booking Holdings Romania is a Center of Excellence based in Bucharest, Romania and was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of our Brands.
As part of our Booking Holdings Romania team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com.
Role description
The IT Asset Management Analyst role will coordinate the life-cycle management for all hardware and software assets. Reporting to the Asset Management Manager.
This role manages all hardware, software asset portfolios using ServiceNow to capture, monitor, record, analyse and optimise.
This role focuses on delivering quality employee experience and ensures compliance and monitoring is maintained within the asset lifecycle.
This role provides a hybrid way of working with an onsite presence of 2 days/week.
Key Job Responsibilities and Duties
Manages the IT hardware and software product life cycle.
Ensuring that the assets are tracked, received, recovered, deployed and retired in a controlled and compliant way.
Responsible for inventory data quality and ongoing data hygiene.
Maintains and monitors hardware software catalogue to ensure compliance.
Identifies efficiencies for opportunities of renewals, software licensing and services.
Track software Subscriptions and licences, to maintain compliance.
Tracks and manages equipment.
Collaborates with relevant stakeholders.
Maintains and reports on metrics for Hardware, Software and licensing.
Creates training documents and training of users on automated workflows within the ServiceNow.
Support Employees queries and ensure high quality customer experience.
Identify and track application owners around the business.
Role Qualifications and Requirements
A Minimum of 1-3 years proven experience of managing IT assets
Good Experience as an Asset Manager Analyst
Good Experience within ServiceNow Administrator
Experience managing assets for a medium or large company
Previously worked in an IT Service environment
Good interpersonal skills
Good ability to perform assigned tasks independently with little supervision.
Good vendor management skills.
Experience of maintaining a large asset database.
The ability to showcase new ideas and bring adoption.
Proven analytical and problem-solving abilities.
ITIL related Certification
ITAM Experience
Attention to detail
Ability to prioritise
Benefits & Perks
Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide
Working in a fast-paced and performance driven culture
Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation
Competitive compensation and benefits package
Vast amounts of data to validate your ideas and the opportunity to experiment with real users
Booking Holdings is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.