Medical Assistant provides clinical and administrative support to healthcare providers, ensuring high-quality patient care and efficient operations. This role involves direct patient interaction, assisting with medical procedures, managing records, and maintaining a clean and organized work environment.

Qualifications:

 Medical Assistant 

• High school diploma or GED – required
• Clinical experience is preferred
• Current American Heart Association Basic Life Support card.

Primary Duties and Responsibilities:

•  Perform and document all patient interactions, including medical history, vital signs, and interventions in the Electronic Health Record (EHR), ensuring accuracy and compliance with standards.
• Administer prescribed medications per provider instructions and document patient response while adhering to safety protocols.
• Assist with and perform delegated clinical tasks and procedures following established protocols and competency guidelines.
• Utilize medical supplies and equipment safely and efficiently, ensuring proper maintenance and inventory control.
• Address age-specific physical, psychological, and cultural needs for pediatric, adolescent, adult, and geriatric patients while maintaining a compassionate approach.
• Effectively communicate with the care team to enhance coordination, prioritize patient needs, and ensure seamless workflow.
• Train new employees in clinic workflows respectfully and accurately while staying updated on best practices through continuing education and workshops.
• Communicate with insurance carriers for medication prior authorization.
• Respond appropriately to urgent and emergency situations, demonstrating flexibility and problem-solving skills in changing work environments.

Skills and Abilities: This should list specifics skills required/preferred.

• Ability to communicate clearly and professionally with patients, healthcare providers, and staff, both in person and via phone, email, or messaging systems.
• Understanding of HIPAA regulations and the ability to maintain patient confidentiality at all times, both in patient records and in conversation.
• Accuracy in recording patient information, following medical protocols, and ensuring compliance with healthcare regulations. Strong ability to interact professionally with patients, families, and healthcare providers, explaining procedures and providing compassionate patient care.
• Ability to work in a fast-paced environment, manage multiple patients and tasks efficiently, and prioritize workload effectively.

Clinic Nurse (RN or LPN) provides direct patient care within the scope of their licensure in a clinical setting. This role supports the provider and care team in delivering high-quality, compassionate, and efficient care. Duties include patient assessments, administering medications and immunizations, performing clinical procedures, patient education, and documentation in the electronic medical record (EMR). The RN may serve as a clinical resource and provide oversight to LPNs and unlicensed assistive personnel when appropriate.

Qualifications:

•  Graduate of an accredited school of nursing.
• Current LPN or RN license in Oregon without restriction.
• Current American Heart Association Basic Life Support certification required.
• Experience in outpatient, family practice, or specialty clinic setting preferred.

Primary Duties and Responsibilities: 

• Conduct thorough nursing assessments, collect patient histories, and document clinical findings accurately in the electronic medical record.
• Safely administer prescribed medications, immunizations, and treatments, monitoring for and documenting patient responses.
• Assist physicians and advanced practice providers with exams, procedures, and in-office treatments while ensuring patient comfort and safety.
• Provide age-appropriate education on medications, diagnoses, care plans, and follow-up instructions to support patient self-management.
• Collaborate with care team members, specialists, and support staff to ensure timely, effective care and continuity across services.
• Recognize and respond to changes in patient condition or urgent/emergent situations using sound clinical judgment.
• Follow infection control, HIPAA, medication administration, and clinic safety policies in line with BLS training and nursing best practices.
• Record all nursing care, interventions, and patient communications accurately in the electronic medical record, ensuring proper documentation for continuity of care.

Skills and Abilities:

• Strong clinical knowledge with the ability to assess and respond to patient needs.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Excellent interpersonal & communication skills to build rapport with clinical and administrative staff, providers, and patients; communicates clearly in fast-paced and sensitive healthcare environments.
• Able to establish priorities and coordinate work activities of self and staff.
• Able to identify problems and recommend solutions.
• Able to identify problems and recommend solutions
• Must possess the ability to work with and respect highly confidential information. Understands and upholds HIPAA regulations and internal policies to protect sensitive patient and clinic information.
• Proficient in EHR systems, Microsoft Office, and clinic scheduling tools.

Physical Demands and Work Environment: 

• Ability to lift or carry objects weighing up to 25 pounds.
• Must be able to move heavy objects and may be required to assist or safely move patients of varying weight sizes.
• Requires periods of sitting, standing.
• Requires frequent use of computer and telephone.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. 
• Occasional exposure to blood, body fluids or tissue, communicable diseases, chemicals, including but not limited to sticks or cuts by needles and other sharp items. Employee eligible for Hepatitis B Vaccination if desired.
• Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Compensation:

MA:  $19.38-$26.72 DOE

LPN: $26.59-$36.54 DOE

RN: $42.00-$57.93 DOE

Mission: Grande Ronde Hospital and Clinics will ensure access to high quality, cost-effective health care in a safe and customer-friendly environment for all those in need of our services.
Vision: Quality health care is our mission. Patients are our passion.
Values: Creativity, Compassion, Collaboration, Credibility

Benefits

•  Health Insurance
• Vision Insurance
• Dental Insurance
• Flexible Spending Account (FSA and Health Savings Account (HSA) Options
• 401K Plan with Roth Options
• 401K 3% employer match and a 2% base non-elective employer contribution
• Eligibility for company-paid benefits such as life insurance and long-term disability, subject to applicable waiting periods
• Option to elect Supplemental employee, spouse, and child life insurance
• Paid Time Off (PTO)
• Access to the Employee Assistance Program
• Discounts: available for meals in the cafeteria and over-the-counter pharmacy items
• Exercise/Fitness Facility: access to the Rehab Therapy Fitness Center for the employee and dependents