About Us

Zigabyte is a results-driven technology company that delivers tailored IT solutions to help organizations address complex information technology challenges and enterprise security threats. Founded in 2013, we specialize in providing innovative, cost-effective services across cybersecurity, cloud engineering, enterprise IT operations, application development, and program managemental designed to create sustained value for our customers.

At the core of our success is a team of highly experienced professionals who bring deep technical expertise and problem-solving skills to every engagement. Our consultants hold industry-recognized certifications and, in many cases, high-level security clearances, enabling us to support both commercial and government missions with trusted, mission-focused solutions.

Zigabyte fosters a collaborative culture built on Character, Competence, and Community, promoting individual contributions in service of shared client goals. We are proud to leverage best-in-class processes and partnerships with leading technology providers to deliver high-quality outcomes that meet our customers’ evolving needs

About the Role

• Provides system integration engineering support for large-scale systems and complex network environments. Interfaces with program management, system and software engineers, test engineers, and information assurance teams within an Agile environment. Supports Linux and Windows-based components in high-performance computing systems.
• Performs diagnostics and troubleshooting including low-level packet capture analysis, log review, root cause analysis, deployment support, COTS software evaluation, configuration management, and coordination of outage windows to minimize operational disruption.
• Develops and updates system documentation including data flow diagrams, configuration documentation, risk assessments, and analyses of alternatives for system-related concerns.

Critical Experiences

• Hands-on troubleshooting of IT systems and networks.
• Linux system administration experience.
• Virtualization experience using industry standard hypervisors.
• Experience deploying application software including application servers.
• Experience supporting multiple infrastructure networks simultaneously.
• System analysis, risk analysis, and/or vulnerability assessment experience.
• Experience applying software builds, patches, and configuration updates.
• Strong diagnostic capabilities including packet capture analysis and log review.
• Ability to plan, prioritize, and execute tasks based on mission needs.
• Strong verbal and written communication skills.
• Ability to support extended hours for mission critical systems when required.
• Security Clearance (Secret)
• 8570 Compliant

Preferred Experiences

• Systems-of-systems integration and development experience.
• Windows Server (including Server Core) administration experience.
• Wireshark experience with low-level IP operations.
• Microsoft MDT experience.
• VMware experience.
• CentOS and RedHat experience.
• PowerShell and PowerCLI experience; familiarity with Python or REST APIs.
• SALT, Puppet, CHEF, or Ansible experience.
• Experience with iSCSI and Flash SANs.
• SolarWinds deployment and usage experience.
• Familiarity with firewalls, load balancers, NIDS, NAT, PAT, VPC, and ACLs.
• Knowledge of PKI systems using HSMs and NTP synchronization.
• ArcSight Security Analysis experience.
• Experience supporting Linux Oracle database instances.

Background

• Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related field with at least eight (8) years of relevant experience;
•  or Master’s degree with at least six (6) years of relevant experience.

Success Behaviors (What does success look like?)

• Demonstrates strong collaboration across technical and program teams.
• Provides thorough documentation and clear technical communication.
• Acts as an independent thinker capable of creative problem solving.
• Maintains high-quality performance in fast-moving, high-visibility environments.

Additional Requirements

• Ability to occasionally work extended hours in support of mission-critical systems.