COMPANYnAt Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.nAt Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.nJoin us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group – where your career can flourish as you help communities thrive.nJOB SUMMARYnThe Front Office Representative at Catalyst Physician Group will be the first point of contact for patients and play a vital role in ensuring a positive and seamless experience from check in to check out. We're a purpose-driven organization, passionate about making a positive impact on the lives of our patients and providers. Join us and be part of a rapidly growing team that's truly making a difference!nROLE AND RESPONSIBILITIES:nnGreet patients warmly and professionally and and consistently create a positive patient experiencenPhreesia registrationnAccurately check patients in and out using the electronic health record (EHR) systemnCollect co-pays and balances at the time of servicenAnswer incoming calls and direct messages appropriatelynSchedule appointments and follow-up visits according to protocolnCoordinate rescheduling, cancellations, and no show follow-upsnVerify insurance eligibility and benefits in advancenMaintain cleanliness and organization of the front officenProvide general administrative support to the office teamnAdhere to patient privacy and HIPAA regulationsnnMINIMUM QUALIFICATIONS AND REQUIREMENTS:nnHigh school diploma or equivalentnMinimum 2 years of related experience in a healthcare settingnExcellent communication and organizational skillsnBasic computer proficiencynnPREFERRED EXPERIENCE:nn3+ years of medical office experience, preferably in a Primary Care office settingnAthena EMR experiencennCOMPETITIVE BENEFIT PACKAGE:nnCompensation commensurate with experiencenMedical, Dental, Vision InsurancenShort/Long term disability Insurancen401K with employer matchnHealth Savings Account optionsnPaid Holidays and PTOnReferral Programsn