Care Coordinator

Full-time | On-site | Inwood, NY

Pay Range: $23.00 - $27.00/hr

MUST speak Haitian Creole and English fluently to be considered for this position.

We are hiring a Creole Speaking Care Coordinator to join our home care team in Inwood, NY (Long Island) . This is a fast-paced, communication-heavy role where you will work closely with caregivers and clients to make sure shifts are filled, schedules run smoothly, and issues get resolved quickly.

Candidates with a background in customer service, call centers, or staffing are encouraged to apply. Home care experience is a plus but not required.

Benefits

• Weekly direct deposit

• Same-day pay available

• Health insurance coverage

• Flexible Spending Account (FSA)

• Dependent Care Assistance Account (DCAA)

• Paid Time Off (PTO)

• Career growth opportunities

Responsibilities

• Schedule and assign caregivers (HHAs/PCAs) to client cases

• Fill open shifts and handle last-minute call-offs

• Answer calls from patients, families, and staff professionally

• Track attendance and maintain accurate records

What we're looking for

• Fluent in Haitian Creole and English — required

• 1+ year of experience in customer service, scheduling, call center, staffing, or home care

• Strong phone communication skills — professional, patient, and clear

• Able to multitask and stay organized in a fast-paced environment

• Comfortable using computer-based scheduling or documentation systems

• Able to commute to and work on-site in Inwood, NY

• Home care or healthcare experience is a plus, not a requirement

Job Type: Full-time  |  Schedule: Monday–Friday  |  Language: Haitian Creole (Required), English (Required)  |  Location: Inwood, NY (Required)