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Posted 3d ago

Assistant Store Manager - Grigg's ACE Hardware - Pasco

@ Grigg Enterprises
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Pasco, Washington, United States
$24-$26/hrOnsiteFull Time
Responsibilities:leading staff, training associates, managing operations
Requirements Summary:Three+ years progressive retail management; 21+; background check/fingerprint; computer proficiency; strong communication; leadership; multitasking; physical ability to lift 50+ lbs.
Technical Tools Mentioned:Microsoft Office, POS software, Inventory systems
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Job Description

Description

Grigg’s ACE Hardware in Pasco is looking for an Assistant Manager to join our team in our Softlines Department. This key role leads and trains staff to provide exceptional customer service associated with the ACE Helpful brand.

 

You will work hand in hand with the Store Manager and Softlines Buyer to ensure the department operates efficiently to meet and exceed customer service and profit margins. The right person is a problem solver and takes initiative. Along with the rest of the Management team, you are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store.

 

To work in this position, you MUST be 21 years of age or over.

 

Duties include, but are not limited to:

  • Meet and exceed sales goals, maximize profit, and minimize costs.
  • Collaborating with Management and Supervisors on setting and achieving team-specific goals.
  • Ensure inventory and promotions are accurate and merchandised to the company’s standards.
  • Communicate clearly with associates about the goals and tasks for the day.
  • Assist with recruitment, training, and development.
  • Ensure all customers are receiving customer service consistent with our Ace Helpful standard.
  • Handle opening and closing procedures of the department and store.
  • Create department schedules within the labor budget based on business needs.
  • Coach, guide, and train associates on front-end and back-end procedures.
  • Ensure company and store policies are upheld.
  • Support inventory control and enforcement of loss prevention policies.
  • Maintain department appearance and presentation.
  • Communicate with coworkers and delegate as needed.
  • Provide support for other departments.
  • Report any inventory or pricing discrepancies or issues to management.
  • Engage with customers, asking questions to determine their needs.
  • Help customers with special orders, enter customer information for follow-up, and follow through on sales.

Requirements

Because our stores sell firearms, Washington State Law requires you to 

 

BE 21 YEARS OF AGE

BE ABLE TO PASS A BACKGROUND CHECK

BE ABLE TO PASS A FINGERPRINT CHECK

 

  • Three or more years of progressive retail management experience.
  • Open availability is a MUST.
  • Proficient in the use of computers, including Microsoft Office products (Word, Excel), Point of Sales software, and Inventory Systems
  • Excellent communication skills, both written and verbal. Bilingual in Spanish is a plus, but not a requirement.
  • Strong leadership, interpersonal communication, and follow-through skills.
  • Ability to organize and prioritize multiple tasks in a fast-paced environment
  • The ability to lift 50 pounds or more, and the ability to stand and walk for long periods.

 

Salary: $24.00 - $25.50/hr. DOQ

Schedule: 40 hours per week. Workdays will be varied and include days, nights, weekends, and holidays.

Benefits Include: Medical, Dental, Vision, Shopping discount, and MORE!

 

All information will be reviewed, and qualified applicants will be contacted for interviews until the position has been filled.

 

Summary

Grigg's Mission

To give customers a reason to shop here through amazing customer service, to every customer, every time.  Our commitment to our mission is reflected in how we've always treated our employees, which is with mindful appreciation and respect. Grigg's ACE Hardware is where you can learn, advance, and participate in an exciting entrepreneurial working environment. 

Grigg's History

Grigg's is a family-owned business operating in our community since 1939.  In 1969, the Grigg family began its affiliation with ACE Hardware.  ACE is the leader in the convenience segment of the home improvement industry. At Grigg's, we pride ourselves on meeting a variety of needs in our local community.  Over the years, Grigg's ACE Hardware has donated over $100,000 to Sacred Heart Medical Center via Children's Miracle Network, Bikes for Tykes, and other local charities. 

Grigg Enterprises Inc. is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation, or any other consideration prohibited by federal, state, or local laws.