Posted 1mo ago

Service Engineer, REF

@ ZEISS
Shanghai, ., China
OnsiteFull Time
Responsibilities:Supporting after-sales service, Handling technical inquiries, Service quotations and contracts
Requirements Summary:Bachelor's degree in science or engineering; 4 years engineering experience; 2 years in related medical instrument field preferred; strong communication in English and Chinese; CET-4; computer/data processing skills.
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Main Tasks

1、Duties and responsibilities include but are not limited to:

-Support high quality after-sales service to satisfy customers 70%

2、Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair

-Provide effective communication to customer and visiting VIP customers 20%

-Handling service quotation, service contract and collect service AR. 10%

-Perform other related duties and responsibilities as assigned

Requirements

Education

1、Bachelor degree in science and engineering

Experience

1、Relevant working experience in development, technology, production or service of medical instrument field

2、4 years experience in engineering

3、2 years experience in related field is preferred

Other skills Logical thinking

1、Good Customer Sense

2、Excellent communication skills

3、English and Chinese language skills: Proficient in writing and reading, CET-4

4、Use of computer software and data processing applications relevant to technical techniques

Your ZEISS Recruiting Team