Posted 1y ago

Airline Customer Service Supervisor in DFW Airport

@ Hallmark Aviation Services
Dallas, Texas, United States
OnsiteFull Time
Responsibilities:Oversee operations, Coordinate with airline client
Requirements Summary:Airline experience preferred; strong leadership; customer-focused; able to work varied shifts; team player; good communication; knowledge of airport operations; basic airline reservations; problem solving; computer and ticketing experience.
Technical Tools Mentioned:Computers, Ticketing systems
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Job Description

Hallmark Aviation Services is seeking a Supervisor for an International Airline in Dallas Fort Worth International Airport, TX (DFW). 

 

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 

  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
  • Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
  • Computer, typing and ticketing experience
  • Able to operate independently and work varied hours