Description

Position Summary

The Resident Care Director is responsible for overseeing all aspects of resident care services within the community. This role ensures the delivery of high-quality, compassionate, and compliant care through leadership, assessment, care planning, staff education, quality improvement, and coordination with residents, families, physicians, and interdisciplinary teams. The Resident Care Director leads the care team with professionalism, respect, and a strong commitment to dignity and resident-centered care.

Key Responsibilities

Resident Care & Clinical Oversight

• Coordinate      and complete assessments for new and existing residents  
• Develop,      implement, and review individualized resident care plans  
• Monitor      resident conditions and communicate significant changes to families,      physicians, and appropriate care providers  
• Coordinate      health-related services and ensure continuity of care  
• Administer      medications (topical, oral, eye, and ear drops) when authorized by      physician orders and permitted by law  
• Ensure      residents are treated with kindness, dignity, and respect at all times       

Leadership & Staff Management

• Recruit,      interview, and participate in the selection of resident care staff  
• Supervise      and evaluate care practices of resident care assistants  
• Determine      appropriate staffing levels to meet resident care needs  
• Provide      coaching, guidance, and performance feedback to care staff  
• Participate      in on-call rotation and Manager-on-Duty responsibilities  

Education & Training

• Develop      and oversee staff orientation and ongoing training programs  
• Conduct      in-service education, staff meetings, and specialized training  
• Maintain      records of staff education, competencies, and evaluations  
• Promote      professional development and continuing education  

Quality Assurance & Compliance

• Monitor      resident care services to ensure compliance with policies, procedures, and      applicable regulations  
• Participate      in quality improvement initiatives and peer review activities  
• Evaluate      care delivery and revise care plans at least every six months or as      resident needs change  
• Ensure      fair, consistent, and non-discriminatory staff disciplinary practices       

Program Development & Safety

• Develop      and implement policies related to resident safety, incidents, and      accidents  
• Ensure      proper handling and disposal of infectious waste and sharps  
• Maintain      accurate records required for regulatory oversight and program evaluation       
• Participate      in committees and interdisciplinary collaboration

Requirements

Qualifications

• Successful completion of accredited registered nurse program with proof of license  
• Minimum of two (2) years of supervisory or leadership experience  
• Demonstrated knowledge of aging, chronic conditions, and psychosocial needs of older adults  
• CPR certification required  
• Valid driver’s license  
• Strong organizational, communication, and documentation skills  
• Ability to remain calm and effective in emergency situations  
• Commitment to ethical practice, confidentiality, and resident advocacy  

Skills & Competencies

• Clinical assessment and care planning  
• Leadership and team development  
• Regulatory compliance and quality improvement  
• Strong written and verbal communication  
• Problem-solving and conflict resolution  
• Ability to collaborate with families and interdisciplinary teams  

Work Environment & Expectations

This position requires flexibility to meet resident and staffing needs, including participation in on-call rotations. The Resident Care Director plays a critical leadership role in maintaining a safe, supportive, and high-quality care environment.