Description
What Your Daily Grind Looks Like?
· Converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system.
· Collect payments for orders and correctly count back any change to the customer.
· Prepare all drinks and premixes.
· Move with a sense of urgency
· Stay productive and proactive throughout the entire shift, even when business is slow, pitch in, and help the team out!
· Make personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language.
· Drink recipe ninja! Know our menu and drink offerings inside and out; notice if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate.
· Bring your best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dress appropriately for their assigned position.
· Familiar with our shift change duties, checklists, and weekly chores so that you stay on task and execute any of them when needed.
· Always clocked in and ready to work at their assigned position when your shift time begins.
· Treat teammates and customers with respect and kindness.
· Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.
Requirements
· Can lift to 50 lbs.
· Can stand comfortably for hours at a time.
· Can climb a ladder and use a stepladder.
· Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
· Can safely walk in between and around cars in the drive-thru line.
· Can safely use a utility knife.
· Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
· Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
· Can work outside for prolonged periods, regardless of weather conditions.