Event Staff
Job Purpose
The Event Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. Event Staff also are responsible for ensuring a safe and fun environment for our customers by belaying for team building groups and parties as well as orientations for new customers. They complete these duties under the supervision of a shift supervisor.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
The Event Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. Event Staff also are responsible for ensuring a safe and fun environment for our customers by belaying for team building groups and parties as well as orientations for new customers. They complete these duties under the supervision of a shift supervisor.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities
- Fantastic Party Facilitation - Lead team building games and belay for party guests.
- First Class Customer Service - Make customers of all levels of experience feel welcome.
- High Quality Instruction - Provide orientations and belay services for members and guests.
- Safety Evaluation - Monitor the climbing floor for potential safety hazards and enforce safety rules for event participants.
- Constant Cleaning - Maintain a welcoming environment by cleaning customer and staff focused areas throughout your shifts.
Qualifications and Skills
- We are looking for:
- Punctual and reliable
- Previous indoor rock climbing and belaying experience
- Safety conscious
- Previous experience working with children
- Outgoing, friendly personality
Physical Requirements
- Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
- Promote Climbing to All Ages, All Abilities
- Create Outstanding Customer Experiences
- Build Relationships, Make Connections
- Strive For Excellence
- Succeed as a Team