At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Will Call Counter Service Associate to represent our commitment to excellence.  If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!

What you will be doing:
Ensures the fulfillment of customer orders and communicates with customers to ensure needs are met.  

Your responsibilities will include:
Effectively engaging customers with attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.

We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!

 

What you need:
High school diploma or GED (required)
 0-2 years of relevant experience or training in customer service or a related field (preferred)
 Strong communication skills

E1 and Service Titan experience (preferred)