Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more...
The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts and The Firebrand Hotel, centrally located in downtown Whitefish are seeking Seasonal Banquet Servers to work with our Banquets Team. The ideal candidate will be available from April 27th through October 10th
PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
Banquet Servers are responsible for meeting and
exceeding the expectations of all guests. The banquet Server is responsible primarily
for assisting in serving, setting up, and clean-up of all functions. This is a fast-paced position that will
involve constant interaction with guests.
- Knowledge
of event menu items and their contents with appropriate table settings, service
ware, and the correct preparation and garnishing methods. - Ability
to follow directions from banquet event orders. - Responsible
for setting up, serving, maintaining, and breaking down banquet rooms. - Ability
to carry large and heavy trays on a continuous basis throughout shift. - Ensure
all equipment and decor is kept in excellent working condition through
personal inspection and reporting to Banquet and Event manager or Captain
on duty if it is not. - Foster
opportunities for the team to learn, grow, and develop their abilities,
collaborate with your peers to create a culture and work environment
founded on respect, - Responds
quickly to requests from guests, supervisors, or management in a timely,
friendly and efficient manner. - Fully
understands and follows all regulations that pertain to health, and safety,
requirements of the banquets department, employees, and guests. - Follows
up with guests to ensure satisfaction of needs. - Maintains
security of equipment, keys, and supplies issued each day. - Reports
missing articles, damage or mechanical problems from equipment, and any
sort of structural damage to the hotel in all areas of the lodge and the
banquet department. - Always
provides a professional image through appearance and dress. - Is able and willing to go long periods of time with out sitting. Can maintain
the positions need for continuous movement, bending, and lifting. - Keeps
a positive attitude with guests, peers, and management to ensure a good
environment for all. - Follows
company policies and procedures and other duties as assigned by
supervisor, or manager.
The essential functions and duties stated above are not to be construed as the only duties to be performed by the employee occupying this position. Employees may be required to perform other and additional job-related duties assigned by their supervisor.
SPECIFIC JOB KNOWLEDGE, SKILLS
AND ABILITY
- Great
customer service skills. - Must
be organized and detailed oriented.
- Must
be a team player. - Desire
to provide phenomenal guest experiences, a passion for quality, and
attention to detail. - Must
be a minimum of 18 years of age to serve alcoholic beverages and knowledge
of Montana state laws. - Willing
to be flexible with scheduling and times scheduled based on event orders
and needs of guests. - Strong communication skills with the ability to develop
relationships and foster cooperation. - Ability
to build strong relationships. - Successful track record in professionally addressing
& resolving difficult and challenging issues at all levels. - Ability to develop and encourage an open, stimulating
and trusting environment that reflects our Company Mission, Brand Promise
and Values. - Must maintain good attendance and punctuality.
- Ability to
effectively present information and respond in a timely fashion to
questions from groups of managers, guests, and the public· - Treats
people with respect and dignity, keeps commitments, inspires the trust in
others, works ethically and with integrity, and upholds organizational values Must
be alert and quick with reasoning. - Should be able to make decisions for the best interest of the
hotel. Ability to interpret instructions
and guidelines set by the hotel's policy and procedures.
The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.
Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.