Posted 2w ago

Customer Service Rep_Dispatcher

@ Lauren Concrete
Pflugerville, Texas, United States
OnsiteFull Time
Responsibilities:Dispatch trucks, Ensure safety compliance, Provide customer service
Requirements Summary:One year dispatching and customer service experience; Texas driver’s license with clean driving record; proficient in Microsoft Office; able to multi-task in a fast-paced environment.
Technical Tools Mentioned:CommandBatch, CommandConcrete, CommandOptimization, TrackIt, Microsoft Office
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Job Description

Support Lauren Concrete by providing a “World Class Experience” within Customer Service Department. Dispatching of trucks in accordance with customer needs including scheduling and order-taking as needed.  Responsible for providing a high level of customer service and delivery productivity.

Job-Specific Functions

  • Ensure compliance of company safety regulations and policies
  • Dispatch trucks in accordance with customer needs.
  • Provide a high level of customer service.
  • Communicate with customers, plant operators and truck drivers.
  • Coordinate scheduling with customer service representatives and operations 
  • Efficiently and productively allocate resources across the day.

Other Functions

  • Support a positive and productive work environment and demonstrate a positive example for others.