Authorization and Referral Coordinator – Patient Access

Location: Uvalde Memorial Hospital – Uvalde, Texas

Job Type: Full-Time

Make a Difference Every Day

At Uvalde Memorial Hospital, we’re committed to ensuring our patients receive the care they need — without delay. As an Authorization and Referral Coordinator, you’ll play a vital behind-the-scenes role in making that happen. By securing necessary insurance authorizations and coordinating referrals, you’ll help remove barriers to care, support our clinical teams, and create a smoother experience for patients during their healthcare journey.

In This Role, You Will:

• Obtain prior authorizations for inpatient and outpatient services, procedures, and treatments to ensure timely care.


• Review and verify insurance coverage, benefits, and requirements to prevent service delays.


• Coordinate referrals from primary care providers to specialists and other healthcare services.


• Track and follow up on the status of referrals and authorizations to ensure proper documentation and follow-through.


• Maintain accurate records in the hospital's electronic medical records (EMR) system and prepare reports as needed.


• Communicate with insurance companies, providers, and patients to clarify benefits, requirements, and next steps.


• Provide support and education to staff and providers regarding authorization and referral procedures.


• Ensure compliance with payer guidelines, HIPAA regulations, and hospital policies.

What We're Looking For:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in healthcare or business administration preferred.


• At least 2–3 years of experience in a healthcare setting, with prior experience in billing, referrals, or insurance verification strongly preferred.


• Proficiency in EMR systems and Microsoft Office Suite.


• Strong organizational skills and the ability to manage multiple deadlines.


• Excellent communication and customer service skills.


• Knowledge of insurance plans, payer requirements, and HIPAA compliance.


• Ability to work well both independently and as part of a team in a fast-paced setting.

Why You’ll Love Working Here:

• You'll help ensure patients get timely access to care while supporting clinical and financial operations.


• Be part of a mission-driven team focused on service and integrity.


• Enjoy growth opportunities in a dynamic healthcare environment.


• We celebrate milestones, big and small — especially yours!

Ready to Join Our Family?

If you're passionate about making healthcare smoother for patients and staff alike, we would love to meet you.