Position: Partner Account Manager 

Are you a multitasking maestro with a passion for creating exceptional experiences? As a Partner Account Manager (PAM), you’ll be the ultimate connector, communicator, and problem-solver for our valued partners. Think of yourself as the glue that holds relationships together, making sure every interaction is smooth, stress-free, and filled with WOW moments!

Pay and Perks: 

• Compensation: $20 - $24/hour, non-exempt with bonus potential 
• Benefits: Full standard benefits for full-time employees. 
• Standard HQ PTO Policy.

About the Role: 

• Prioritize incoming partner leads, coordinate appointments, and ensure timely follow-up aligned with partner availability.
• Serve as the primary point of contact for partner inquiries, resolving issues efficiently and escalating complex matters to branch management as needed.
• Deliver personalized, high-quality support that reinforces the organization's commitment to partner success and consistently exceeds expectations.

What We're Looking For: 

• HQ or remote. 
• 1 year at RED RHINO preferred.
• Excellent verbal and written communication skills with a passion for delivering exceptional, personalized service that exceeds expectations.
• Strong critical thinking and problem-solving abilities with the flexibility to manage competing priorities and remain calm under pressure.
• Highly organized with the ability to manage multiple tasks accurately using scheduling tools and systems to streamline workflows.
• Proven ability to collaborate effectively within a team while maintaining professionalism, confidentiality, and integrity in all interactions.

Drug screening and criminal background checks will be performed on all new hires. RED RHINO is a Drug-Free Workplace and Equal Opportunity Employer.