Posted 23h ago

Account Associate - State Farm Agent Team Member

@ Lee Corbin - State Farm Agent
Austin, Texas, United States
$45k-$65k/yrOnsiteFull Time
Responsibilities:Manage accounts, Assist customers, Process claims
Requirements Summary:Manage customer accounts, assist policy changes, process claims, coordinate with underwriters; strong organization and customer service; preferred insurance experience.
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Job Description
Benefits:
  • Hiring Bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Austin, TX and help customers with their insurance and financial services needs, including: 

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning


ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Lee Corbin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.