Key Purpose of the Job:
Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.
Needs to Do:
- Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
- Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
- Store, source, and deliver equipment to and from employees. Maintain inventory of equipment.
- Deal with vendors like Dell, HP, etc for part replacements.
- Visit data Centre to mount the servers and replace problematic hardware.
- Use a ticketing system to log/report technical problems.
- OS installation. Linux, OSX, Windows.
- Image Quality Control: Perform monitor calibrations, projector calibrations, maintaining, viewing environments etc.
- Misc: Assisting the Technology Department with their day-to-day tasks.
- Excellent customer service skills.
- English fluency - verbal and written
- Computer literacy, knowledge of how to dismantle and set up a basic workstation.
- Able to assemble, dismantle and troubleshoot workstations.
- A professional and friendly phone manner
Needs to Be:
- Friendly!
- Enthusiastic
- Pro-active
- Confident using initiative
- Enjoy helping people
- Hard worker
- Passionate about Film.