Primary Responsibilities and Key Deliverables

• This role will perform clerical duties for the operations at the site.


• Provides support and coordination to management.


• Coordinates and schedules equipment and manpower to meet customer requirements.


• Prepares work orders and job packets; tracks timesheets from issue to return.


• Maintains all required record keeping, including customer/job files, including getting signatures for billing.


• Maintains schedule board for confirmed work including branch requirements and personnel and equipment status board.


• Maintains documentation and calendar for all future work.


• Organize field tickets between branch sites and submit to the Billing Admin accordingly.


• Coordinates with site managers on equipment and manpower availability and daily needs.


• Maintains scheduled days off and vacation calendar for site employees.


• Inspects company vehicles and auxiliary equipment prior to departure and upon return.


• Coordinates with the maintenance department for needed repairs and servicing.


• Maintains and coordinates with the general manager, office manager and site managers, a current employee training list for customer required orientations and other job requirements.


• Coordinates the completion of scheduled drug tests and other health related tests for current.


• Issues and tracks (when applicable) standard PPE, specialized equipment, stock items and consumables required for service crews.


• Assist with vendor PO's.


• Assigns job tasks to service personnel who are working on shop time.

Required Skills and Competencies

• Results Orientated.


• Exceeds goals successfully, constantly, and consistently a top performer, very bottom-line oriented, steadfastly pushes self and others for results.


• Process management.


• Relates well to all kinds of people inside and outside the organization, builds appropriate rapport, builds effective and constructive relationships, uses diplomacy and tact, can diffuse high-tension situations comfortably.


• Good at determining the processes necessary to get things done, knows how to organize people and activities, understands how to separate, and combine tasks into efficient workflow.