Reports to: Professional Services Manager

Location: 100% Remote

Compensation: $90,000 - $110,000 Base salary commensurate with experience. This role is eligible for the company’s commission plan and profit sharing 

About the Role

The Associate Project Manager plays a critical supporting role in the successful delivery of implementation projects using SA’s Evoke™ platform. This position works closely with Project Managers to streamline communication with customer stakeholders, assist in managing project operations, and ensure project documentation and coordination are executed effectively.

What You’ll Do

• Support Project Managers in developing and maintaining detailed project schedules and plans.
• Assist in tracking scope, risks, timelines, resource allocation, and budgets.
• Help prepare internal and customer-facing status reports and documentation.
• Coordinate and facilitate project meetings, including scheduling, note-taking, and follow-ups.
• Serve as a secondary point of contact for customer communications and issue tracking.
• Monitor task progress and assist in ensuring deliverables meet quality standards.
• Collaborate with technical team members to support implementation activities.

Qualifications

Required

• Bachelor’s degree in business administration, computer science, or related field, or equivalent experience.
• 1–3 years of experience in project coordination or project management support, preferably in a SaaS or software development environment.

Preferred

• Experience with enterprise-level no-code/low-code solution development is a plus but not required.
• CAPM, PMP or Scrum certification is a plus but not required.

Why Join Us?

• Agile team working in a fast-paced environment, solving complex problems with high customer impact
• A mission-driven GovTech company delivering real-world results
• Uncapped PTO + flexible work environment
• Career growth into senior engineering leadership
• Health and Welfare options to include (medical, dental, and vision) health savings account with company contributions, medical flexible spending, and dependent care.
• 401(k) with company match
• Continuing education program 

What to Expect: 

Hiring Process:
Application review ? interviews and technical assessment ? conditional offer 

Security Screening:

Due to the sensitive nature of IT systems and data access, final candidates will receive a conditional employment offer contingent upon successful completion of a drug screening and a fingerprint-based background investigation.

About the Company

Since its founding in 1968, System Automation (SA) has become an industry leader specialized in the design, development, implementation, and support of enterprise information management applications for government agencies. Originally contracted to develop and maintain the U.S. Army recruiting system for more than four decades, SA’s sole focus is to design and support enterprise software for dozens of government agencies, thousands of license types, and millions of licensees.

Today, SA is recognized as a national leader in enterprise regulatory management solutions. SA’s software supports licensure, certification, permitting, compliance monitoring, inspections, investigations, enforcement, and case management for government agencies responsible for regulating professions, industries, and public safety activities. SA’s solutions also provide integrated online services, including application intake, payment processing, credential verification, reporting and analytics, with intuitive self-service portals for applicants, licensees, and the public.

SA’s experience in licensing and enforcement systems dates back to 1994 and has expanded steadily to meet the increasingly complex regulatory needs of state agencies. Over the past three decades, SA has delivered solutions supporting more than 500 regulatory agencies, boards, and commissions across 20 states, covering nearly 800 professions and industries and millions of licensees nationwide.

Our continued investment in software systems has culminated in Evoke, a modern, cloud-native regulatory management system built specifically for government licensing and enforcement programs. Unlike repurposed and generic CRM or ERP platforms, 

Evoke was designed from the ground up to address the unique workflows of regulatory agencies.

Evoke represents the future of regulatory software: a highly reliable, scalable, and secure SaaS platform built specifically to enable efficient and effective government regulation.

At SA, we are focused on making people’s lives in the cloud easier through innovative products built by passionate employees. We are looking to add talented, motivated people to our team to help achieve this mission through the engineering, support, and delivery of our revolutionary Evoke platform.