Posted 1w ago

Sales and Operations Associate

@ Eberjey
New York City, New York, United States
$17-$23/hrOnsiteFull Time
Responsibilities:Deliver experience, Build relationships, Support operations
Requirements Summary:Retail experience preferred; strong customer service, sales, inventory management, and operations skills; ability to lift up to 30 lbs; weekend and on-call availability.
Technical Tools Mentioned:POS systems, Microsoft Office, iPad, Laptop
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Job Description
Eberjey is seeking a highly motivated and energetic Full-Time Sales and Operations Associate to join our dynamic retail team. We are looking for a positive brand representative who is passionate about creating memorable shopping experiences, building genuine customer relationships, and supporting overall store performance.

As a key member of the team, this individual will act as both a client-facing stylist and an operational partner. On the sales floor, you will serve as a trusted brand ambassador - deeply knowledgeable and driving a thoughtful service-driven approach. Behind the scenes, you will ensure seamless store operations through efficient stock management, organization, and merchandising support.

The ideal candidate brings prior retail experience, a strong attention to detail, and a proactive mindset. They are equally comfortable engaging with clients and executing operational tasks, consistently maintaining a polished, organized, and welcoming store environment.

What You'll Do

  • Deliver a personalized, elevated client experience through thoughtful styling, product knowledge, and genuine relationship building. 
  • Build and maintain a loyal client base while representing the brand within the local community.
  • Support seamless store operations though effective inventory management, stock organization, and fulfillment of transfers and shipments.
  • Maintain exceptional visual and operational standards, ensuring the boutique is consistently polished, organized, and client ready.
  • Assist with daily store functions, partnering with leadership to support overall performance and brand initiatives.
  • Act as a brand ambassador, fostering a positive, inclusive team environemnt and upholding the brand's values and aesthetic at all times.

What You'll Need

  • Prior retail experience preferred, with a strong foundation in client service, sales, and relationship building.
  • Passion for client experience, fashion, and community engagement, with a proactive and adaptable approach. 
  • Polished communication skills and a professional team-oriented mindset.
  • Comfortable with retail technology, including POS systems (KWI a plus!), Microsoft Office, and ability to use iPad/laptop.
  • Flexible schedule - ability to work weekends, holidays, and be on call as needed.
  • Ability to perform physical aspects of the role, including standing for extended periods of time and lifting up to 30 lbs.

Eberjey Extras

  • An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
  • Seasoned industry leadership committed to your professional development in the fashion retail industry
  • Competitive pay, generous employee discount, clothing allowance and special perks