POSITION TITLE: Registered Nurse – Nurse Care Supervisor

DEPARTMENT: HHS – Behavioral Health

LOCATION: Tukwila, Washington

REPORTS TO: BH Program Director

STATUS: Salaried; Full-Time

WAGE RANGE: $124,873 - $156,198

CLOSING DATE: Open Until Filled

 

***If you are an American Indian/Alaska Native and/or a Veteran and would like this to be considered a preference in hiring, please upload documentation with your resume and cover letter. Acceptable documentation includes Tribal Enrollment card, a letter from your Tribe stating your enrollment, or BIA 4432 and/or DD214.***

 

Position Summary:

The Clinical Care Supervisor (NCS) is a dual-function role that provides clinical supervision of nursing staff and delivers direct patient care in an integrated medical setting. This position oversees daily clinical operations, including staffing coordination, workflow monitoring, and program effectiveness, and ensures services are delivered in alignment with the Cowlitz Indian Tribe’s HHS’s mission, strategic goals, and commitment to culturally responsive care.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

Nurse Care Supervisor Duties:

• Provide clinical leadership and oversight to ensure high-quality, comprehensive, and compliant integrated care.


• Supervise, train, mentor, and evaluate nursing and clinical support staff.


• Collaborate with leadership to develop and maintain training, competency, and compliance efforts.


• Implement and maintain clinical policies, procedures, and regulatory compliance (including state vaccine and point of care testing services).


• Coordinate crisis response readiness and emergency preparedness.


• Promote effective communication among staff, patients, and families, address concerns, and support satisfaction.


• Collaborate with prescribing practitioners to ensure consistent, effective, and efficient support is provided.


• Oversee clinical documentation and record integrity.


• Manage staffing levels, scheduling, coverage, and workload distribution to ensure efficient and effective clinical operations.


• Maintain a safe, healthy, and compliant work environment.


• Support continuous education, quality improvement, and professional development initiatives.


• Provide direct patient care within the RN scope of licensure.


• Educate patients/clients and families on procedures, treatments, and care plans.


• Enforce infection prevention and control standards.


• Demonstrate professionalism, initiative, and calm judgment in emergencies.


• Collaborate effectively with interdisciplinary teams and community partners.


• Participate in patient/client education, outreach, and community health activities.


• Maintain confidentiality and compliance with tribal, state, and federal regulations.


• Performs other duties as required.

 

Knowledge, Skills, and Abilities:

• Knowledge of traditional forms of government and tribal customs and traditions.


• Knowledge of principles, practices, and procedures in providing comprehensive integrated care services, including client evaluation, care planning, and outreach.


• Knowledge of community resources, referral processes, and accreditation/certification standards.


• Knowledge of opioid use disorder treatment, including medications, urine screens, and toxicology.


• Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2).


• Knowledge of regulatory standards, professional ethics, and patient confidentiality (HIPAA and PHI).


• Skill in crisis assessment, de-escalation, and overdose response.


• Skill in patient/client-centered care, demonstrating empathy, respect, and cultural humility.


• Skill in performing clinical procedures, documenting care, and using electronic health records.


• Skill in organizing tasks with attention to detail and accuracy in data entry.


• Skill in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).


• Ability to conceptualize patient/client and family experiences through a culturally and historically informed lens.


• Ability to work independently and collaboratively within a multidisciplinary team.


• Ability to manage multiple priorities and adapt to changing demands.


• Ability to communicate effectively, both verbally and in writing.


• Ability to maintain professionalism, confidentiality, and adherence to ethical standards.


• Ability to remain calm, compassionate, and respectful in high-stress situations.


• Ability to engage in continuous learning, accept feedback, and pursue professional development.


• Ability to advocate for and support individuals with substance use disorders.


• Ability to demonstrate humility, flexibility, and reliability along with a patient/client-first mindset.


• Ability to be reliable, flexible, and versatile.