ABOUT US
The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024 -2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students!
ABOUT THE APPLICATION PROCESS
Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.
Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely.
Job Posting End Date:
04-27-2026Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.
DESCRIPTION
Temporary employees serve in various roles at our central offices and in school-based roles such as substitutes, coaches, advisors, lunch and recess monitors, home and hospital teachers, and clerical support.
Under the direction of the Executive Director, Human Resources and the Coordinator, Recruitment and Hiring, the Supervisor, Temporary Services will oversee the team responsible for the recruitment, hiring, onboarding, training, and management of all temporary employees. The Supervisor will evaluate existing systems and practices and identify efficiencies and process improvements to ensure documented and consistent processes. Additionally, the Supervisor will be responsible for developing and implementing ongoing substitute teacher training, creating resources for school-based temporary employees in the Temporary Services Canvas community, and providing leadership to the system-wide use of the Frontline Absence Management System. The Supervisor will be the primary point of contact for all HCPSS schools and departments regarding the hiring and management of temporary employees.
The ideal candidate for this role will be experienced in change management and utilize exceptional customer service and interpersonal skills to understand and address the needs of all stakeholders in the hiring and management of temporary employees. This role requires a keen eye for both the big picture and the critical details, and the ideal candidate excels in process improvement and identifying efficiencies to create a consistent, effective temporary services lifecycle.
MINIMUM QUALIFICATIONS
A combination of education and experience may be considered.
Education:
Bachelor's degree from an accredited college or university.
Experience:
Three years of professional experience in education, human resources, or a related field, which includes experience holding leadership roles or leading programs or projects.
PREFERRED QUALIFICATIONS
Demonstrated long-range planning and project management experience.
Three years of experience in a PreK-12 public school system.
Two years of supervisory experience with two or more direct reports.
Experience managing employee performance including conflict or dispute resolution.
Experience developing and delivering training to adult learners.
Experience applying labor law and human resources best practices to recruitment and hiring.
Experience using Workday Recruiting or a similar applicant tracking system.
Experience using online absence management systems within a PreK-12 public school system.
ESSENTIAL POSITION RESPONSIBILITIES
The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
Provides leadership to all Temporary Services functions by developing, implementing, evaluating, and revising procedures for the recruitment, hiring, onboarding, and training of temporary employees.
Engages with school-based and central office leadership to support all Temporary Services needs. Supports the Temporary Services team in hiring temporary employees as needed.
Serves as the administrator of the Absence Management System, including training substitutes and school-based users, providing oversight for allocation of daily building substitutes, and ensuring accurate reconciliation of substitute jobs for the school system.
Develops and implements ongoing, robust professional learning for substitutes, including in-person training and the maintenance of resources through the Temporary Services community in Canvas learning management system.
Serves as the manager of the supervisory organization in Workday to which temporary employees without an assigned location report. Provides guidance on the use of sick and safe leave, responds to questions about job responsibilities, and provides resources and ongoing training and support as needed.
Supervises and evaluates human resources personnel within the Temporary Services team and performs other managerial functions.
Reviews and vets all candidates for temporary employment prior to hire and approves the hire or makes decisions when candidates are not eligible for hire.
Conducts due process for temporary employees, as necessary.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.
Exemplary management and human relations skills.
Excellent organizational and time management skills.
Excellent oral and written communication skills.
Knowledge of HCPSS policies and procedures.
Knowledge of the temporary position types in a PreK-12 public school system.
Knowledge and skill in the use of computer technology.
Ability to prioritize tasks in a high-volume, fast-moving work environment.
Familiarity with conducting employment background checks, including the Maryland Employment History Review process pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland.
ADDITIONAL REQUIREMENTS
Working Hours
This position will require occasional evening hours for recruitment events or other events to support the larger Human Resources team.
APPLICATION REQUIREMENTS
Complete applications must be submitted, and once your application has been submitted, you will not be able to add documentation or make any changes. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.
Supplemental Application Questions
This position requires applicants to provide responses to the supplemental application questions below to determine whether you meet the minimum and preferred qualifications. Please upload your responses in a separate file to the supplemental application questions section of the application.
1) Please describe the scope of your supervisory experience by identifying the following for each supervisory position held: a) position title, b) name of employer, and c) number of direct reports to you. In addition, please describe an example that highlights any experience you possess managing employee performance including conflict or dispute resolution.
2) Please describe any experience you possess with long-range planning and project management. In your response, identify your specific role in the work, the time period over which the work was conducted, and any measurable outcomes achieved.
3) Please describe any experience you possess developing and delivering training to adult learners. In your response, identify the training topics or purpose, audience, delivery method, time period over which training occurred, and any measurable outcomes achieved.
4) Please describe any experience you possess applying labor law and human resources best practices to recruitment and hiring. In your response, identify the position(s) in which you gained this experience.
5) Please identify any applicant tracking systems with which you have experience and describe the functions or features you used. In your response, identify the position(s) in which you gained this experience.
6) Please identify any online absence management systems with which you have experience and describe the functions or features you used. In your response, identify the position(s) in which you gained this experience.
SELECTION CRITERIA
Applicants who meet the minimum qualifications will be included in further evaluation. Interviews will be limited to those applicants who, in addition to meeting the basic requirements, have experience and education which most closely match the position qualifications and the needs of the school system.
EMPLOYMENT INFORMATION
Compensation
This is a 12-month per year position in the Howard County Association of Supervisors and Administrators-Administrators, Non-Certificated Supervisors (HCASA-NCS) employee unit. The current salary range for this position is Grade II on the Non-Certificated Supervisors salary scale. Step placement within this lane will be in accordance with the salary procedures of the Howard County Public School System and the HCASA-NCS Master Agreement which considers relevant prior experience. Under the Fair Labor Standards Act, this position is exempt from overtime.
Telework Program
This position is eligible to participate after the first 60 working days of employment. Telework schedules will be subject to approval and determined by the department and/or supervisor.
Retirement
Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in the State Personnel and Pensions Article and the Code of Maryland Regulations (COMAR). A qualifying employee cannot reject membership, nor can an ineligible employee elect membership. The annual contribution to the pension plan will be 7% of an employee’s annual salary.
Benefits
HCPSS offers a comprehensive benefits package for eligible employees. Information about additional benefits such as paid time off can be found in the negotiated agreement for employees in this bargaining unit.
Pre-Employment Requirements
Professional references will be contacted prior to any offer of employment. Recommended candidates will be required to provide references from current and recent supervisors.
All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing.
Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.
For questions regarding this posting, please contact Philip Wentt at philip_wentt@hcpss.org.
EQUAL OPPORTUNITY EMPLOYER
To request an accommodation during the application or interview process due to a documented disability, please email [email protected].
HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.