About the Company

Balboa Water Group is a leader in connected wellness and control systems, delivering innovative solutions across the spa, swim spa, cold plunge, and adjacent markets. Our platforms combine advanced electronics, intelligent software, and intuitive user experiences to power next-generation products for leading OEM partners and emerging market segments. We are committed to innovation, quality, and creating scalable solutions that enhance everyday wellness experiences.

Job Summary

The Product Manager – Product Solutions supports product and technical engagement across assigned OEM accounts and/or market segments, with a strong focus on enabling successful new product introductions (NPI).

This role works closely with senior product leaders, Engineering, and Operations to translate customer and application needs into clear product requirements and to support the transition of new products from development into production.

Key Job Responsibilities

Product & Technical Support

• Support product engagement for assigned OEM accounts and/or markets
• Develop working knowledge of product platforms, applications, and customer use cases
• Assist in providing technical guidance and product recommendations

New Product Introduction (NPI) Support

• Support customer discussions related to product capabilities, applications, and design-in activities
• Assist in requirements gathering, feasibility analysis, and system integration efforts
• Contribute to proof-of-concept evaluations and technical documentation
• Help ensure product requirements are clearly defined and aligned with customer applications

Product Introduction & Operations Coordination

• Support coordination between Product, Engineering, and Operations to enable smooth transition from development to production
• Assist in preparing and transferring product requirements, specifications, and documentation to manufacturing teams
• Support production ramp activities, including issue tracking, communication, and follow-up
• Help ensure alignment across teams on product readiness, manufacturability, and quality expectations

Cross-Functional Collaboration

• Work closely with account management, Engineering, and Operations teams
• Support internal communication, documentation, and product knowledge sharing
• Help ensure alignment between customer needs and internal execution

Product Stewardship (Secondary Focus)

• Capture and structure customer feedback on existing products
• Support identification of incremental improvement opportunities