Summary: The Workforce Group, a LEMOINE company, is seeking highly organized and mission-focused Situation Unit Leader (SITL) to support emergency operations under the Office of Human Services Emergency Preparedness and Response (OHSEPR). This role ensures real-time monitoring, tracking, and communication of critical developments across Emergency Response Centers (ERCs) or other operational sites. The Incident Specialist plays a central role in maintaining situational awareness, coordinating timely information flow, and supporting leadership with actionable insights during complex humanitarian incidents.
These emergency response centers function 24/7 with shifts lasting up to 12 hours, necessitating flexible scheduling and extended hours to meet operational demands.
Location: Varies by Deployment (Emergency Response Center or Designated Site)
Duties and Responsibilities:
- Tracking and reporting critical operational developments, including client surges, staffing shortages, behavioral health escalations, and site disruptions.
- Maintain accurate and timely significant incident reports, incident logs, and shift handover documentation to support continuity of operations.
- Collaborate with site leadership to ensure visibility of significant incidents requiring escalation or intervention.
- Monitor trends and compile data to identify operational risks, safety concerns, and response gaps.
- Support emergency briefings, inter-agency coordination meetings, and field communications by sharing up-to-date incident summaries.
- Ensure incident-related information is clearly documented and communicated in accordance with federal guidelines.
- Assist with developing after-action review inputs and incident debrief summaries.
- Uphold a high level of discretion, urgency, and professionalism in managing sensitive information.
- Perform other job-related duties as assigned.
Qualifications, Knowledge, Skills, and Abilities: Bachelor’s degree in Emergency Management, Public Administration, Human Services, or a related field is required. Minimum 3 years of experience in emergency operations, incident response, or humanitarian logistics is strongly preferred.
- Highly proficient in documenting, analyzing, and communicating operational incidents in time-sensitive environments.
- Strong knowledge of FEMA’s National Incident Management System (NIMS) and ICS frameworks.
- Prior experience in state or federally coordinated emergency or humanitarian response is strongly preferred.
- Bilingual fluency in English (Spanish, Farsi, Dari, Pashto and/or Arabic) is strongly preferred.
- Completion of required FEMA ICS (Incident Command System) trainings is mandatory prior to deployment.
ABOUT US
The Workforce Group a LEMOINE company is a Great Place to Work® Certified company. We are a team of dedicated professionals that
pull together to meet the needs of communities partnering with
federal, state, and local governments.
We are an equal opportunity/affirmative action
employer. All qualified applicants will receive consideration
without regard to race, color, sex, national origin, age,
protected veteran status, or disability status.