Technical Sales Representative

The role of the Technical Sales Representative is to solicit new customers and maintain positive relations with current customers.

Job Responsibilities:

• Solicit new business through networking, cold calling and referrals
• Maintain existing customers and follow up to ensure satisfaction on a regular basis
• Negotiate prices and terms with customers
• Process sales transactions and prepare sales agreements
• Resolve and issues from customer complaints, returns and price changes.
• Work with colleagues to ensure a smooth sales process
• Provide regular reports on sales and market trends
• Conduct customer surveys as requested by Customer Service.
• Be the liaison between the account and all other functions at AirBoss including the compound developers, invoicing, shipping, etc.
• Perform special projects as requested by senior management.
• Attend trade shows as requested.
• Submit trip reports punctually after sales calls.
• Additional duties as assigned.
• Is a safety advocate; leads by example by complying with all plant and Occupational Health and Safety policies.

Skills required:

• University degree or equivalent industry experience.
• Have excellent communication skills to deal with a variety of people and situations.
• Strong ability to create and deliver presentations that highlight the benefits of products or services.
• Strong ability to negotiate prices and terms with customers is a must.
• Strong business development and sales retention skills.
• The facility to build and maintain strong relationships with customers; customer-focused attitude is necessary.
• Ability to prioritize and manage time effectively.
• Rubber Mixing experience is a strong asset.