Scope:
The Leasing Specialist is responsible for coordinating viewings, inspections, and lease signings. The Leasing Specialist will ensure eligibility, complete all grant-required paperwork, complete yearly recertifications, and work closely with Housing Specialists to ensure clients can access housing.
Essential Functions
- Complete lease paperwork, including related addenda, rent calculation worksheets, inspections and all other items required by the grant
- Coordinate with the case managers to ensure clients have the necessary items to secure housing.
- Provide information and instruction to clients regarding how to complete a housing application, housing search, tenant rights and responsibilities, including observation of rental agreement rules and being a good neighbor.
- Document all resident encounters and maintain thorough and accurate records for reporting purposes.
- Collaborate with case management staff to understand the specific housing needs and preferences of residents and act accordingly when searching for housing options.
- Conduct move in/out and unit inspections as needed.
- Assist with lease violations, non-renewals and evictions for clients when needed.
- Conduct all business in accordance with agency policies and procedures, Fair Housing, HUD, Americans with Disabilities Act, Fair Credit Reporting Act and all other laws and regulations pertaining to private rental housing, public housing and supportive housing programs.
- Maintain an in-depth knowledge of Housing Choice Voucher, Project Based Voucher and Wayne Metro Housing program rules and procedures.
- Serve as the primary point of contact for property managers/owners' concerns and complaints;
- Conduct quick turnaround HQS inspections and rent reasonable studies as needed to secure units;
- Administer flexible funding to assist families with rental application fees and security deposits;
- Establish relationships with landlords to assist in locating appropriate housing, especially those who have multiple barriers to obtaining permanent housing;
- Act as a liaison and mediator for housing issues that may arise;
- Assist Housing Specialists with coordination of residential support services to ensure clients maintain permanent housing;
- Complete owner/management changes; add new property owners, investors, managers, and complete owner address changes.
- Maintain a positive attitude towards assigned work, clients, and staff, and a willingness to work with others.
- Perform work in a professional manner that upholds Wayne Metro’s policies and procedures.
- Other duties as assigned.
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job operates in a professional office environment with a usually quiet noise level. This is largely a sedentary role and the employee must occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to sit, frequently use hands to finger, handle, and to talk or hear.