Posted 2mo ago

Front of House Manager – Full Service

@ Wolf River Hospitality Group
Germantown, Tennessee, United States
OnsiteFull Time
Responsibilities:leading staff, managing inventory, training staff
Requirements Summary:Leads front-of-house team, ensures service standards, trains staff, handles guest issues, maintains safety and inventory.
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Job Description

The Front of House Manager sets the tone for the front-of-house staff. This person will lead their team in creating a remarkable service environment. 


Responsibilities include: 

  • Providing leadership to and daily management of the serving staff and bartenders 
  • Holding staff accountable for a pristine environment, every shift 
  • Making sure employees are well trained and knowledgeable concerning the menu, processes, policies, and systems of the restaurant 
  • Using professional judgement in handling guest issues 
  • Developing and documenting formalized service standards 
  • Fostering an exciting and inclusive environment for the service staff 
  • Managing bar inventory and ensuring all equipment and systems are in proper working order 
  • Leading by example; taking orders, serving food and drinks, and bussing tables as needed 
  • Touching tables and interacting with guests 
  • Maintaining a compliant and safe environment 
  • Upholding a standard of best-in-class hospitality practices 

We are looking for people with a: 

  • Positive attitude 
  • Team focus 
  • Passion for hospitality 
  • Desire to grow and develop professionally 
  • Love for great food and drink 
  • Interest in contributing to the growth of a local brand 
  • LEADERSHIP, PROFESSIONALISM, PASSION 

We are committed to creating the best dining experience in the area and are looking for a hospitality leader to take on the challenge. We look forward to speaking with you soon! 

We offer: 

  • Competitive pay 
  • Flexible hours 
  • Training 
  • Advancement opportunities 

About Wolf River Hospitality Group: 

Wolf River Hospitality Group is a locally owned, multi-concept restaurant group with locations in Tennessee, Mississippi, and Alabama. Since its founding in 2013, WRHG has grown from two fast-casual pizza locations to a portfolio consisting of mutiple full service and fast casual brands. We are continuing to expand and are looking for great people to help us grow. If you are looking to be a part of a dynamic, growing business and are interested in having an immediate impact, we would love to talk to you.