Posted 1mo ago

Member Services Coordinator

@ The Management Group
Portland, Oregon, United States
$18-$20/hrOnsiteFull Time
Responsibilities:Answer calls, Route inquiries, Organize files
Requirements Summary:Customer service or admin experience; able to multitask; proficient computer skills; calm under pressure; eager to learn and grow.
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Job Description
Member Services Coordinator - Careers At The Management Group, Inc





























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Member Services Coordinator






Department:
Association-OR
Location:
Portland, OR







Title: Member Services Administrator
Pay: $18�$20 per hour
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, fully in office

Ready to jumpstart your career and build real-world skills that matter?

AMS is hiring a Member Services Administrator, a fast-paced position combining customer service and operational support. If you're great with people, organized, and enjoy variety in your day, this could be a great fit.



Whether you�re launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry.

What You�ll Actually Do:

  • Be the Face & Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone � you�re the first impression.
  • Problem Solve in Real Time: Listen, understand, and route people to the right place fast. It�s like being mission control for customer happiness.
  • Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth.
  • Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects � you'll never be bored.
  • Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine.

What You�ll Get:

  • Training & Development � We�ll teach you what you need to know and help you level up with real growth opportunities.
  • Career Pathing � Many of our team leads started in this role.
  • Actual Time Off � 10 paid vacation days, sick time, 10 holidays � your time matters.
  • Solid Benefits � Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid).
  • Learning Support � After 1 year, get $500 annually to spend on education.
  • Retirement Plan � 401(k) with annual company match (after 6 months).
  • People-First Culture � Friendly coworkers, supportive leadership, and a culture that wants you to succeed.

Ideal If You:

  • Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience.
  • Know your way around a computer and can juggle a few things at once.
  • Are calm under pressure and confident talking to all types of people.
  • Are ready to learn, grow, and build a career with long-term potential.

Why AMS?

We�re not just a company � we�re a team that values people. Our culture is built on respect, collaboration, and excellence, and we�re looking for someone who wants more than �just a job.� If you�re ready to show up, learn fast, and grow, we�ve got a spot for you.

Apply today. Your next chapter starts here.








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