Posted 3w ago

Intern, Operations

@ Relation Insurance
Fresno, California, United States
OnsiteInternship
Responsibilities:Administrative tasks, Client communications, Project coordination
Requirements Summary:Enrolled in a college/university; pursuing a degree in business or related field; minimum GPA 3.0.
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Job Description

Duration

  • Usually 2-3 months

                                                                                                                     

Eligibility Criteria

  • Enrolled in an accredited college or university.
  • Pursuing a degree in Business Administration, or a related field.
  • Minimum GPA of 3.0

Program Details

Orientation and Training

  • Company Introduction: Learn about the company's history, mission, and values.
  • Industry Overview: Gain insights into the insurance industry, including key players, market trends, and regulatory environment.
  • Training on Project Management Tools and Platforms: Hands-on training in utilizing company programs and platforms to assist and support with project work.

Project Work

  • Real World Projects:
    • Administrative & Operational Support:
      • Assist with day‑to‑day administrative duties, including scheduling meetings, organizing files, preparing documents, and managing shared inboxes.
      • Support reception area tasks such as greeting visitors, answering incoming calls, and directing inquiries appropriately.
      • Help maintain effective telephone, email, and mail communications across teams and departments.
    • Client Service & Communications:
      • Provide high-quality customer service to internal and external clients, acting as a positive representative of company culture.
      • Assist in drafting, editing, and assembling correspondence, reports, and presentations.
      • Participate in team meetings to take notes, document action items, and support follow‑up communication.

  • Project Coordination:
    • Assist with project communication and documentation to ensure tasks move forward efficiently.
    • Help track project progress, organize materials, and support timely completion of deliverables.
  • Operational Excellence & Special Initiatives:
    • Participate in projects that improve operational efficiency or enhance internal processes.
    • Support leadership initiatives by assisting with research, preparation of materials, and internal communication efforts.
    • Assist with hospitality-related tasks for meetings and events, helping ensure guests and team members have a positive experience.

Mentorship and Networking

  • Mentorship: Pair with a mentor(s) who will provide guidance, support, and feedback throughout the internship.
  • Networking Events: Opportunities to connect and engage with professionals in the Operations field.

Performance Evaluation

  • Regular Feedback: Receive regular feedback from people leaders to help you improve and grow.
  • Final Evaluation: Undergo a comprehensive evaluation at the end of the internship to assess your performance and provide recommendations for future career development.

Additional Opportunities

  • Community Involvement: Participate in community service projects and volunteer opportunities organized by the company.
  • Professional Development: Participate in both internal and external meetings focused on supporting leadership initiatives that drive growth and operational excellence.

Please note the duties outlined above are intended to be a broad overview of the responsibilities of all Relation employees within this role. Your individual day-to-day responsibilities may vary based on local or regional practices and procedures.

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Note: The above is not all encompassing of the full position description. 

Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. 

 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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