GoTo Telemed is seeking experienced, licensed nationwide Physicians (Multistate, MDs and DOs) to join our growing network of independent telehealth providers. This is a flexible, 1099 independent contractor opportunity allowing you to practice medicine across multiple states with complete autonomy over your schedule. We provide comprehensive support infrastructure including training, HIPAA-compliant digital platforms, EHR/EDI systems, and optional malpractice insurance coverage, allowing you to focus on delivering quality patient care.
CORE JOB RESPONSIBILITIES
Clinical Care Delivery
- Conduct comprehensive virtual consultations via secure HIPAA-compliant video conferencing platform (GoTo Telemed)
- Assess patient presenting complaints, medical history, allergies, current medications, and relevant clinical symptoms
- Perform appropriate clinical decision-making and differential diagnosis using available telehealth examination techniques
- Provide evidence-based medical evaluation, treatment recommendations, and prescriptions as clinically appropriate
- Document all clinical encounters accurately and timely in integrated Electronic Health Records (EHR) system
- Generate and transmit prescriptions electronically through certified pharmacy networks
- Communicate findings and treatment plans clearly to patients, ensuring informed consent and patient understanding
- Establish appropriate diagnostic and follow-up plans aligned with standard of care
- Maintain professional communication and clinical documentation standards across all patient interactions
Multi-State Licensure & Compliance
- Maintain active, unrestricted medical license(s) in all states where patient care is delivered
- Comply with the Interstate Medical Licensure Compact (IMLC) pathway requirements where applicable
- Ensure DEA registration in all states where controlled substance prescribing occurs
- Verify state-specific telehealth regulations and patient location requirements prior to each consultation
- Maintain current knowledge of state-specific scope of practice, billing regulations, and telehealth-specific compliance rules
- Adhere to federal HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
- Comply with the Ryan Haight Consumer Protection Act for controlled substance prescribing via telehealth
Digital Platform & Technology Competency
- Utilize GoTo Telemed video conferencing and appointment scheduling system proficiently
- Access and document patient information in integrated EHR system (GoTo Telemed platform)
- Understand and comply with EDI (Electronic Data Interchange) standards for claims submission and eligibility verification
- Maintain competency with secure messaging, appointment reminders, and patient communication features
- Troubleshoot basic technical issues; escalate technical problems to platform support team
- Protect patient privacy and maintain confidentiality within digital environment
- Complete all mandatory HIPAA and platform-specific security training
Nurse Supervision & Team Collaboration (Optional)
- If applicable, collaborate with assigned RN/LPN supervisory staff for patient screening, triage, and care coordination
- Communicate clinical decisions clearly to nursing team
- Ensure supervision meets state regulatory requirements for nurse-physician relationships
- Participate in case conferences and clinical consultations as needed
- Maintain professional documentation of all supervised encounters
Professional Development & Quality Assurance
- Complete comprehensive onboarding and platform training program
- Participate in ongoing competency assessments and quality improvement initiatives
- Respond to peer review and credentialing inquiries within required timeframes
- Maintain current certifications, licenses, and Board Certification status
- Engage in continuing medical education (CME) as required by state medical boards and professional standards
- Adhere to evidence-based clinical guidelines and best practices in telehealth
- Participate in quality audits, chart reviews, and compliance monitoring activities
- Report clinical or technical issues that may impact patient safety immediately
Administrative & Business Responsibilities
- Submit accurate timesheets, encounter documentation, and billing records
- Maintain organized records of patient consultations for compliance and malpractice insurance purposes
- Communicate availability and scheduling changes proactively
- Respond promptly to administrative inquiries and requests from GoTo Telemed operations team
- Comply with all contract terms, compensation terms, and payment processing requirements
- Maintain proper business records and invoicing documentation as 1099 contractor
COMPENSATION & BENEFITS STRUCTURE
Compensation Model
- Fee-for-Service Structure: Per-consultation compensation model
- Rate Range: Compensation varies based on complexity, specialty, state, and experience
- Payment Schedule: Bi-weekly via direct deposit or ACH transfer
- Billing Responsibility: GoTo Telemed handles claims submission and payer management; contractor receives guaranteed compensation regardless of payer denials (where applicable per contract)
1099 Contractor Considerations
- No Traditional Benefits: As a 1099 independent contractor, you are responsible for all benefits
- Health Insurance: You must secure your own health insurance (not provided)
- Retirement Planning: You are responsible for retirement savings (SEP-IRA, Solo 401k, etc.)
- Tax Responsibility: You are responsible for federal income taxes, self-employment taxes, and quarterly estimated tax payments
- Work Expenses: You bear the cost of supplies, technology, and office setup
Optional Benefits & Support Offered by GoTo Telemed
- Professional Liability Insurance Program: Discounted group malpractice insurance rates available (contractor responsible for premium; subsidized rates offered)
- Platform Access: Complete HIPAA-compliant telehealth infrastructure provided at no cost
- EHR/EMR System: Integrated Electronic Health Records system with EDI capabilities included
- Comprehensive Training: Initial onboarding, platform training, and ongoing compliance education provided
- Credentialing Support: Assistance with medical board verification, DEA registration, and multi-state licensing navigation
- 24/7 Technical Support: Dedicated platform support team for technical and operational issues
- Flexible Scheduling: Complete autonomy over work hours and patient volume
- Network Benefits: Access to GoTo Telemed provider network and patient matching system
WORK ENVIRONMENT & REQUIREMENTS
Physical Requirements
- Ability to sit for extended periods during virtual consultations (4-8 hours per day)
- Clear speech and hearing capability for video and phone consultations
- Visual acuity sufficient to read medical records and patient information on computer screens
- No physical limitations preventing secure documentation and medical decision-making
Technical Environment Requirements
- Private, HIPAA-compliant workspace with secure internet connectivity
- Professional background and minimal distractions visible on video
- Reliable computer or tablet with camera and microphone capabilities
- Backup internet connection or mobile hotspot recommended for reliability
- Compliance with patient confidentiality standards (closed doors, secure space, no family members visible)
Schedule & Availability
- Flexible scheduling with ability to set your own hours
- Responsiveness to scheduling requests and patient needs
- Availability for urgent/same-day consultations when contracted
- Participation in on-call rotations or scheduled availability blocks (varies by agreement)
- Ability to accommodate patient time zones across multiple states
- Reasonable notice for unavailability and schedule changes
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
Clinical Knowledge & Skills
- Expert-level medical knowledge appropriate to specialty or primary care
- Proficiency in diagnostic reasoning and clinical decision-making
- Understanding of telemedicine-specific clinical limitations and appropriate patient selection
- Knowledge of prescription medications, drug interactions, and contraindications
- Ability to recognize emergency situations requiring in-person or emergency department evaluation
- Familiarity with telehealth billing codes (CPT, E/M code selection, HCPCS codes)
- Knowledge of Medicare, Medicaid, and commercial insurance policies related to telehealth
Regulatory & Compliance Knowledge
- Comprehensive understanding of HIPAA Privacy, Security, and Breach Notification Rules
- Knowledge of state medical practice acts and scope of practice limitations
- Understanding of controlled substance prescribing regulations and DEA requirements
- Familiarity with state-specific telehealth laws and patient location requirements
- Knowledge of standard medical liability and malpractice insurance requirements
- Understanding of medical record documentation requirements and retention policies
- Knowledge of business associate agreements and data security standards
Technical Skills
- Proficiency with video conferencing platforms and screen sharing
- Comfortable with EHR/EMR navigation and medical record documentation
- Basic understanding of EDI standards and claims submission processes
- Ability to troubleshoot basic technical issues independently
- Proficiency with email, scheduling software, and digital documentation
- Ability to maintain secure data handling practices
- Comfort learning new digital tools and platforms
Professional Skills & Attributes
- Strong written and verbal communication abilities
- Professional judgment and ethical decision-making
- Self-motivation and ability to work independently
- Reliability and consistent professionalism
- Problem-solving ability in ambiguous or complex situations
- Attention to detail in documentation and clinical care
- Adaptability to changing regulations and platform updates
- Commitment to patient safety and quality improvement
COMPLIANCE POLICIES & QUALITY PARAMETERS
HIPAA & Data Security Compliance
- All patient interactions must comply with HIPAA Privacy Rule regarding use and disclosure of Protected Health Information (PHI)
- Security Rule standards require implementation of safeguards for ePHI (electronic PHI) including encryption, access controls, and audit logs
- Contractors must maintain Business Associate Agreement compliance with all vendors and subcontractors
- Breach Notification Rule requires immediate reporting of any suspected data breaches or unauthorized ePHI disclosures
- All communications must occur through HIPAA-compliant channels (GoTo Telemed platform, not personal email/text)
- Patient consent must be documented for all telehealth services and maintained per retention requirements (minimum 6 years)
- Workforce security training is mandatory annually
Quality & Performance Standards
- Clinical Quality Metrics: Adherence to evidence-based care guidelines and appropriate diagnostic protocols
- Documentation Standards: Timely, complete, and accurate medical record documentation meeting medical record standards
- Patient Safety: Zero tolerance for medical errors; immediate escalation of adverse events or near-misses
- Response Time: Prompt response to patient messages, lab results, and administrative requests (within 24 hours typical)
- Customer Satisfaction: Patient satisfaction scores maintained at 4.0+/5.0 rating threshold
- Compliance Audits: Passage of periodic medical record audits and quality reviews
- Appointment Timeliness: Virtual consultations begin on time; appointment slots filled as scheduled
- Scope of Practice: Consultations limited to appropriate diagnoses and treatments; proper referral for out-of-scope conditions
- Prescription Appropriateness: Prescriptions align with evidence-based guidelines; controlled substance prescribing follows federal/state regulations
- Continuity of Care: Appropriate follow-up plans and coordination with primary care providers when applicable
Professional Conduct Standards
- Maintain professional demeanor in all patient and staff interactions
- Treat all patients with respect regardless of demographics or social factors
- Avoid conflicts of interest and disclose any potential conflicts
- Maintain confidentiality in all clinical and business matters
- Comply with anti-bribery and anti-kickback regulations
- Report violations of compliance policies immediately to management
- Participate cooperatively in peer review, audits, and quality improvement initiatives
- Respond promptly to compliance inquiries and investigations