We are currently looking for a Part Time 29 Market Clerk to join our Cultural Tourism Market team located at the Chickasaw Market working .
Summary:
The Market Clerk is responsible for greeting customers, operating a point-of-sale system (POS), assisting customers and maintaining a clean and orderly environment.
Responsibilities:
* Directly dealing with customers either through telephone, electronically or face to face
* Process sales transactions, returns or exchanges through the POS system
* Assist in the replenishment of merchandise, arranging merchandise, setting up displays, etc.
* Maintain cleanliness and organization of the register area and sales floor
* Answers store phones and transfers calls to the appropriate personnel
* Ensures all customers have found what they are looking for
* Maintains inventory of merchandise
* Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
* Completes all training and development requirements and participates in continuing education opportunities
* Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
* Performs all other duties as assigned
Competencies:
Essential:
* Ability to provide excellent customer service skills and assist both internal and external customers
* Ability to have a positive customer service attitude
* Able to follow instructions, both written and oral
* Able to adhere to all scheduling and attendance requirements
* Ability to work independently
* Honesty, truthfulness, reliability, accountability
* Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
* Knowledge and understanding of First American populations
* Knowledge of clerical and administrative procedures
* Organizational and time-management
* Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
* Must be familiar with the Microsoft Office Suite of products
Experience:
Nonessential:
* 1 year directly related experience
Education:
Essential:
* High School, GED or Equivalent
Essential:
* Must possess a high school diploma and general sales experience is a plus. Must have enhanced customer service skills and abilities to problem solve.
Credentials:
Essential:
* Standard Driver's License
* Pass general background check
Working Conditions:
Essential:
* Pass pre-employment drug test
Nonessential:
* Mix of office/non-office settings
* Sometimes lift and or carry up to 15 lbs
* Standing up to 50% of shift
* Sitting up to 25% of shift
* Push/pull heavy carts or equipment of one or more types
* May work evening shift
* May work weekend shift
Training
*It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
*To enhance the overall quality of life of the Chickasaw people.
Vision:
*To be a nation of successful and united people with a strong cultural identity.
Core Values:
*The Chickasaw People
*Cultural Identity
*Servant Leadership
*Selflessness
*Can Do Attitude
*Perseverance
*Stewardship
*Trust and Respect
*Loyalty
*Honesty and Integrity
*Teamwork