Personal Assistant to Two Heads of Department – Finance & Corporate Services
Division: Operations
Department: Finance & Corporate Services
Salary: London from £31,600 to £35,000 (salary offered will be based on skills and experience)
This role is graded as: Senior Professional Support - Corporate
Your external recruitment contact is Raimonda via [email protected]
Your internal recruitment contact is Fizah via [email protected]
Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
The role will support two Heads of Departments in Finance & Corporate Services.
Finance Strategy & Reporting is responsible for finance policy, financial and statutory reporting, tax, treasury management and oversight of the FCA’s pension schemes. The team also provides business partnering, budgeting, forecasting, planning and financial analysis to support decision-making across the organisation.
Portfolio Management Unit (PMU) oversees the FCA’s change portfolio, ensuring effective prioritisation, governance and delivery to agreed time, budget and quality standards. The team provides assurance and performance reporting to senior leadership, supports integrated project design and coordinates business planning across Finance & Corporate Services and the wider FCA.
Role responsibilities
Manage diaries and inboxes for both Heads of Departments, ensuring timely responses and efficient scheduling
Oversee review, distribution and tracking of papers, delegations and follow-ups with stakeholders
Handle expenses, purchase orders and provide system guidance, along with ad-hoc administrative tasks
Prepare and circulate meeting packs, agendas, minutes and action items for productive meetings
Liaise with the Directorate’s Executive Assistant and Director’s PA, assisting with administrative duties and providing cover where necessary
Act as the SharePoint and Records Management super user across both departments, maintaining accurate and secure electronic records in line with information governance requirements and handling confidential information with discretion
Act as the Pulse super user across both departments, ensuring departmental pages are accurate, well maintained and kept up to date
Work with other PAs across F&Cs to ensure diary management cover for periods of leave
Skills required
Minimum:
Proficient in Microsoft Office Suite and familiar with FCA systems
Previous experience in a personal assistant role that managed diaries
Clear written and verbal communication skills with experience building relationships with key stakeholders
Essential:
Effective time management and organizational skills, with the ability to prioritise multiple tasks
Solutions-oriented and able to meet tight deadlines while handling multiple priorities
Committed to improving work processes for greater efficiency
Professional representation of the management team, acting as a key support extension
Ability to analyse ambiguous information, seek clarity and make informed recommendations
Ability to maintain confidentiality, accuracy and professionalism when handling sensitive information
Benefits
25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
Timeline:
Job advert closes: Midnight, 18th May 2026
CV Review/Shortlist: 20th May 2026
Interview: commencing 27th May 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.