Overview

A Dunkin’ Restaurant Crew Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

1. Follow Brand standards, recipes and systems
2. Follow food safety standards
3. Prepare food and beverages
4. Assemble and package orders and serve to guests
5. Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
6. Maintain a clean and organized workstation
7. Clean equipment and guest areas
8. Stocking items such as cups, lids, etc at workstation
9. Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
10. Follow speed of service standards
11. Serve and communicate with guests
12. Maintain a guest focused culture in the restaurant
13. Communicate effectively with managers and coworkers
14. Organize and maintain stock room and refrigerated area