Field Service Technician

Usherwood is searching for a Field Service Technician who is hardworking, and client-focused. The position plays a key role in providing our clients best in breed service. Usherwood provides a culture that that rewards innovation and creativity while adhering to a strong discipline of putting our clients first.  

ROLES AND RESPONSIBILITIES

In this position, you will be given the opportunity to enhance your technical and mechanical skills. The Field Service Technician will provide onsite client care, maintaining and integrating both new and existing client’s office technology. Usherwood specializes in some of the industry leading manufacturers which include: Canon, Xerox, and HP. Primary duties include, but are not limited to:  

· Effectively troubleshoot and repair a wide variety of office equipment  

· Develop and maintain a productive and positive relationship with client base to ensure customer satisfaction  

· Manage time and customer expectations/requirements in a geographical territory  

· Manage and maintain a car stock  

· Comply with company policies and procedures  

· Achieve and maintain company benchmark performance  

· Have an eagerness to learn and continue to engage in product training  

DESIRED SKILLS AND QUALIFICATIONS

· High school diploma required  

· Possess strong problem-solving skills and client service skills  

· Basic understanding of computers and networking  

· Ability to work independently without supervision  

· A valid driver license and clean driving record  

· Must be able to lift up to 60 pounds at a time

USHERWOOD OFFERS

· Paid Training and certification opportunities 

· Excellent benefit offerings including: medical, dental, vision, AFLAC plans  

· Company paid life insurance and long-term disability insurance  

· 401(k) plan with matching company contribution  

· Excellent paid holiday/vacation plan  

· Annual company store allowance 

“Our growth is mirrored by the quality of people we have invested in.”

–Louis F. Usherwood, CEO 

Usherwood Office Technology is an Equal Opportunity Employer 

Visit us at www.usherwood.com