Posted 2w ago

Residential Director

@ RISE Services
Salem, Oregon, United States
$70k/yrOnsiteFull Time
Responsibilities:supervising staff, developing programs, monitoring QA
Requirements Summary:Bachelor's in social services or related field; 2 years group home experience; 2 years of department management; plus travel up to 25%; background check and driver’s license required.
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Job Description

RISE is a non-profit organization that specializes in home and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. For over 30 years, our purpose has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

 

What does this role entail?

RISE is currently seeking a creative and results-oriented Residential Director to oversee several group programs between Salem and Eugene. Our programs are located in Marion, Polk, Lane counties and this position can office out of our Salem / Eugene office. This role supervises our Assistant Directors in effectively supporting the individuals we serve. This position will require an eye for quality assurance and detail, strong leadership abilities, a high sense of urgency, reliable follow through, and a passion for serving our community. This position will have responsibilities in monitoring and improving our systems and processes around recruiting, program development and training. Strong interpersonal, relationship building, and networking skills are a must.

 

Essential Job Functions: 

  • Provide leadership for the Residential Department through the implementation of the RISE Mission, Vision, and Values.
  • Demonstrate respect, promote choice, maintain confidentiality, and promote the rights of people receiving support.
  • Demonstrate knowledge regarding all RISE, State, and Federal policies, procedures, and regulations.
  • Recruit, hire, train, coach, and directly supervise Assistant Directors
  • Provide mentoring and guidance to Assistant Directors in regards to managing their region and team, documentation, licensing compliance, and professional development.
  • Provide support to subordinates in addressing high-level employee concerns, such as PIPs, terminations, and work with HR as needed to determine plans of action.
  • Serve as a role model and resource, including demonstration of work duties, professional mannerisms, written feedback, problem solving, and training of employees.
  • Maintain professional support and relationships with funding sources and other community partners.
  • Assist in the development of and implement strategic plans in the Residential Department.
  • Review and approve Licensing Plan of Improvement documents prior to submission to Licensing and set internal due dates for POI activities.
  • Ensure that compliance issues in QA checks and licensing reviews are corrected and that the corrections are maintained
  • Lead the development of new program setup, including overseeing staff hiring and training at the Coordinator and DSP levels, and ensuring that all necessary documents, plans of support, medical orders, and tracking systems (including the MAR) are in place prior to entry.
  • Visit all programs at least once per month to assess the condition of the home, residents, and the program. Manage major maintenance requests to ensure that homes are in good repair, clean, and safe.