Posted 6d ago

Customer Service Representative

@ Shentel
Lancaster or Appomattox or Carlisle or Welch or Harrisonburg or Bluefield or Front Royal or Waynesboro or Staunton or Clarksburg or Lynchburg or Bedford or Richlands or Morgantown or Fairmont or Winchester or Edinburg or Princeton or Radford or Rocky Mount or Woodstock or Lebanon or Buckhannon or Weston or Covington or Rustburg or Chillicothe or York or Salem or Christiansburg or Salem or Stephens City or Wytheville or Moneta or Blacksburg or Roanoke
$42k-$60k/yrOnsiteFull Time
Responsibilities:sell broadband, assist customers, resolve inquiries
Requirements Summary:High school diploma; 1 year of customer service or call center experience; sales-oriented; able to meet goals.
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Job Description

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!

 

 

We offer a great work environment and competitive total compensation package that includes:

  • Base hourly pay rate + uncapped commission
  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays

 

You worked hard for the following:

  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience

 

It’s time to accept the challenge of providing an excellent customer experience.  We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

What are you waiting for?  Come join Shentel’s Customer Care Team!

 

Shentel provides a drug-free workplace and is an EEO employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.

 

If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or [email protected]. When you contact a HR Representative please identify the type of accommodation or assistance you are requesting.  We will assist you promptly.

 

 

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