Key Responsibilities:

·      Assist in the implementation and maintenance of networking systems.

·      Monitor network performance and troubleshoot issues such as outages or slowdowns.

·      Work with customers to identify, troubleshoot, and resolve service-related issues

·      Configure and install various network devices and services (e.g., routers, switches, firewalls).

·      Collaborate with senior engineers on network deployments and optimization projects.

·      Perform regular security monitoring to identify any possible intrusions.

·      Support and administer third-party applications and services.

·      Create and maintain comprehensive documentation for all implemented networks.

Required Skills/Abilities:

·      Solid understanding of networking protocols (e.g., TCP/IP, DNS, DHCP).

·      Familiarity with network monitoring tools.

·      Hands-on experience with network devices and equipment (e.g., Fortinet, Ruckus, Cisco, Juniper).

·      Industry certifications such as CCNA, NSE4, Network+, or equivalent.

·      Ability to work independently and in a team-oriented, collaborative environment.

·      Excellent communication skills and ability to explain technical concepts to non-technical individuals.

·      Excellent customer service and interpersonal skills

·      Ability to work effectively in a fast-paced environment and adapt to changing priorities

·      Some travel required; must possess a personal auto

·      Must have the ability to work flexible hours to accommodate “on-call” and extended workdays as required

Preferred Qualifications:

·      Additional certifications such as CCNP, JNCIA, or equivalent.

·      Knowledge of cloud networking principles (e.g., AWS, Azure).

Education and Experience:

·      Bachelor’s degree in computer science, information technology, or related field, or equivalent practical experience.

·      Previous experience in a similar role or internship.

Physical Requirements:

·      Must be able to lift up to 15 pounds at a time

·      Some travel is required, personal auto a must

Compensation and Benefits:

·      Competitive compensation based on experience

·      Benefits include a 401k company match

·      Professional development and growth opportunities

Red Bison Technology Group is an equal opportunity employer that creates an inclusive employee environment. We celebrate diversity, promote work-life balance, and are committed to serving and supporting our communities.