Posted 2w ago

Patient Care Coordinator for Hearing Healthcare

@ Kabel Hearing
Florence, Alabama, United States
OnsiteFull Time
Responsibilities:welcoming patients, managing appointments, coordinating communication
Requirements Summary:High school diploma required; associate degree preferred. Experience in healthcare coordination, customer service, or administration. Strong communication and organizational skills. Proficient with EHR systems and basic computers. Empathy with diverse patients; knowledge of hearing terminology a plus.
Technical Tools Mentioned:EHR, Computer skills
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Job Description

Kabel Hearing, LLC is seeking a compassionate Patient Care Coordinator to join our team. In this role, you will support and coordinate patients' hearing healthcare journeys, fostering strong connections and facilitating communication between patients and providers. We value individuals with a passion for helping others, strong organizational skills, and a commitment to patient-centered care. Join us in promoting wellness through improved hearing health and make a positive impact daily.

Responsibilities

  • Welcome and assist patients, manage appointments and records using EHR systems.
  • Coordinate communication between patients and audiologists.
  • Educate patients on hearing services, products, and insurance.
  • Handle billing inquiries and support insurance claims.
  • Assist clinical team with documentation and administrative tasks.
  • Follow up with patients to ensure satisfaction and care adherence.