Under the direction of the Area Service Manager the position will be responsible for traveling to customer facilities for new machine commissioning, upgrades/updates, option installations, and light servicing of injection molding machinery in the field.
This role focuses on developing technical competency through hands-on field work, shadowing experienced engineers, achieving the basic understanding of the injection molding process, and performing assigned service tasks while maintaining professional customer interactions.
Key Accountabilities:
- Professional appearance and friendly demeanor towards customers and colleagues
- Represents the company professionally in all customer interactions.
- Machine start-up commissioning, and/or upgrades
- Excellent daily communication with ASM.
Valid driver's license and reliable transportation.
Drive to regional customers and/or other facilities as required.
Required:
- Highschool diploma
- Technical Proficiency: Fundamental knowledge of electronics, and mechanics.
- Self-Motivation: Working independently at various locations.
- Communication: Clearly explain technical details to clients and teams.
- Attention to Detail: Ensuring accurate work and documentation
Preferred:
2 year technical degree or equivalent experience.