Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.
Overview:
The incumbent will promote business for the Bank by delivering quality service to current and potential customers. Responsibilities includes but not limit to open account, close account, account maintenance; handle customer inquiry etc. in accordance with the Bank’s policies and regulatory guidelines.
Responsibilities:
Accounts Management & Customer Service
- Perform or peer review for daily customers’ transactions
- Conduct customer due diligence in accordance to bank policies and procedures when opening new accounts
- Review customer profile and related documentations
- Review customer profile new account application and supporting documents for accuracy and inconsistencies
- Distribute all required banking disclosures to new customers
- Prepare documentation for new account, close account and account maintenance requests.
- Conduct customer risk rating set up;
- Provide high quality customer service – respond and resolve customer inquiries in a timely and professional manner
- Perform account review and report issues to supervisor
- Perform event trigger KYC refresh review
Regulation and Compliance
- Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act, and suspicious activity reporting
- Conduct market research and identify trends in various industries that may have an impact on the Bank
- Assist with the monitoring of targeted clients and report any suspicious activity to the supervisor
Qualifications:
- Bachelor’s degree major in Business, Finance, Accounting, Economics and other related disciplines is required; Master’s degree is preferred.
- 1-3 years of banking operation and/or related experience.
- Demonstrate understanding of relationship management, risk management, and due diligence processing
- Bilingual ability in Mandarin (oral and writing) is required.
Pay Range
Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.
USD $42,000.00 - USD $90,000.00 /Yr.