Posted 2mo ago

Manager, Document Management

@ Trustmark
Lake Forest, Illinois, United States
$63k-$91k/yrHybridFull Time
Responsibilities:Manages workflow, SME support, Performance management
Requirements Summary:Leads document management team; 3+ years of managerial experience; high school diploma; strong communication; MS Office; detail-oriented.
Technical Tools Mentioned:Microsoft Office
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Job Description

Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Leads the Document Management team in Lake Forest, IL with all key functions of mail, imaging, processing documents, and administrative updates to the policies.

Key Accountabilities

  • Manages the Document Management team in day-to-day workflow and task assignment ensuring all key SLAs are met.

  • Acts as a SME for the team supporting adjacent teams with workflow, processes, projects, and testing of any changes.

  • Performs all key managerial functions for her team:  timekeeping, performance management, career development.

  • Other duties as needed/assigned.

Minimum Requirements

  • Three years minimum experience with managing a team

  • High school diploma or GED

  • Collaboration skills

  • Excellent Business Communication Skills (verbal and written)

  • Basic Math skills required

  • Proficient use of Microsoft Office Suite (Access, Word, Excel, Outlook, Power Point)

  • Detail Oriented with multi-tasking abilities

  • Excellent organizational skills

  • Independent problem-solving skills

  • Time management and prioritization skills

  • Working in the office location is required

Preferred

  • Bachelor’s degree in a business-related field

  • Insurance knowledge is a plus

  • Mail room and imaging experience

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$62,947.30 - $90,923.65 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.  For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.